Tori Gourdin | Page 24

Great folks, good deal Super low pressure sales (they let you test drive by yourself!) but still helpful in figuring out what you want. Tori even let me use her workstation Super low pressure sales (they let you test drive by yourself!) but still helpful in figuring out what you want. Tori even let me use her workstation to do some research after my initial model choice didn't meet my expectations, and was very helpful in seeing the sale through to completion. At my request, Bourne's took the car to a nearby mechanic, and replaced brake components that were identified as an issue, at no cost to me other than the mechanic's inspection fee. More

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Awesome George and tori kill it over at Bourne’s auto best car buying experience I’ve had from everyone being so friendly and knowledgeable to getting everyth George and tori kill it over at Bourne’s auto best car buying experience I’ve had from everyone being so friendly and knowledgeable to getting everything done with banks and paperwork very prompt will be back in the future for sure More

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Great experience This is the second vehicle bought from Bourne’s. The sales person was friendly and very helpful. The finance team was also very helpful and friendly. This is the second vehicle bought from Bourne’s. The sales person was friendly and very helpful. The finance team was also very helpful and friendly. More

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High quality customer service! Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Found many in the area. Bourne's auto center was the best price so I put them on my list for my first stop in my test drive itinerary. Contacted them via email and got a quick response from Amy who was very professional with setting up a time and date for a test drive. Very nice lady. I had 2 other appointments that same day but Bourne was the best price hands down. Came in for my test drive and met with Victoria (Tori) Very kind ,professional and knowledgeable employee at Bourne's auto center. She greeted me with respect and wasn't pushy like other car dealerships. She had the car pulled up front for me to check out and drive. Which the drive was awesome as ppl who own Subaru know...... Came back and said to Tori that I dont need to look any further this was the car... We talked and she helped out on every aspect of the financial set up before going to finance department. All in all every one that got me into my new car I salute you. I will be sending everyone that I know to Bourne's auto center when in need of a new vehicle. They have one of the best line up of vehicles on site.👍 More

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One of the better Dealers in MA. Easy going, no hassle.. Needed a couple things taken care of before I purchased and they were able to get it done in timely manner. Shout-out to my sa Easy going, no hassle.. Needed a couple things taken care of before I purchased and they were able to get it done in timely manner. Shout-out to my sales person ( Tori ) for taking care me. More

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So Easy I enjoyed the "what can I do for you? attitude". There were no pressure sales pitches. Tori ran to get things done and get questions answered. She I enjoyed the "what can I do for you? attitude". There were no pressure sales pitches. Tori ran to get things done and get questions answered. She was very knowlegable about the vehicles. I was able to take the car to my service man and the things I wanted fixed were completed immediately. Thank you for making buying a car an easy experience! More

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Beyond Amazing I walked in midday Saturday expecting to walk out with an SUV and Tori and Shawn made it happen! I have never been more impressed with service in my I walked in midday Saturday expecting to walk out with an SUV and Tori and Shawn made it happen! I have never been more impressed with service in my life, they were friendly, efficient, knowledgeable and worked quickly to get me what I needed. I am just beyond thrilled with the level of service I received! More

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Scion FRS Thank you Tori and Carlos for making my car buying experience so easy and fast. Your attention to detail and addressing our concerns was greatly appr Thank you Tori and Carlos for making my car buying experience so easy and fast. Your attention to detail and addressing our concerns was greatly appreciated. More

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Great experience and great price Everything about my experience at Bourne's was overwhelmingly positive--from the customer service, to the prices of the vehicles to the timely manner Everything about my experience at Bourne's was overwhelmingly positive--from the customer service, to the prices of the vehicles to the timely manner in which the staff got things done for me. I would highly recommend to anyone looking for a used car with high value! More

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Bad investment Just do your research. Its all about a deal. Unfortunately the vehicle my sister purchase was a mistake. Rattling sounds like a spaceship 24hr after p Just do your research. Its all about a deal. Unfortunately the vehicle my sister purchase was a mistake. Rattling sounds like a spaceship 24hr after purchasing and driving it, she can’t even get her inspection, check engine light is already flashing lol. Wow. More

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