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Tracey Bolden
Tracey Bolden at Rallye BMW

Tracey Bolden

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.0
8 Reviews
4.0

8 Reviews

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8 Reviews of Tracey Bolden

January 23, 2026

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Tracy had good customer service asking what I first need on my first visit and he listened all my concerns and request. More

by jkimyoon
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Recommend Dealer
Yes
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Jan 26, 2026

Rallye BMW responded

Thank you for sharing your review with us! We will be sure to pass along your feedback to Tracy. See you next time at Rallye BMW!

January 22, 2026

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Very convenient and friendly I felt the process is so much easier And the price is reasonable More

by Peter
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

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Jan 23, 2026

Rallye BMW responded

We are so happy that our Rallye BMW team delivered an excellent experience. Thank you, Peter!

January 18, 2026

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All good Service schedule as expected and appreciate the Lyft service Will be back soon More

by DZinn
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

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Jan 19, 2026

Rallye BMW responded

Dzinn, thank you for taking the time to review Rallye BMW! It really means a lot to hear that you're happy.

January 16, 2026

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Tracey was very helpful with any questions I had and listened to all of my concerns. More

by MROSE61952
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Recommend Dealer
Yes
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Jan 19, 2026

Rallye BMW responded

We are grateful to have earned your business, Mrose61952. Thanks for taking the time to leave us a review! - The Rallye BMW Team

January 08, 2026

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The service department is one of the worst ever. The lack of communication is infuriating. More

by CALVINSTFLEUR
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Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals, Christopher Williams , Dennis from service is also horrid

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January 08, 2026

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So much lack of communication is actually disgusting. Treat warranty paying customers like second class citizens. More

by CALVINSTFLEUR
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals, Christopher Williams , Dennis from sales also horrible

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Jan 12, 2026

Rallye BMW responded

Calvin, this is never the type of feedback we hope to receive. I'm so sorry that you were let down by our communication. If you are open to a conversation, I would love the chance to better understand what happened here. Please feel free to give me a call any time. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

December 21, 2025

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Excellent service, reliable and timely customer care. You can always trust Rallye BWW for a professional experience More

by ASIF.KHALFAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

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Dec 23, 2025

Rallye BMW responded

Thank you for placing your trust in us! We are so grateful to have you as a customer and look forward to serving you next time at Rallye BMW, Asif.

December 13, 2025

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They are providing good services and are conveniently located. Occasionally they have some service deals More

by MARGUT01
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

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Dec 15, 2025

Rallye BMW responded

Thank you for sharing your feedback with us! We're pleased to know you've had positive experiences with our team. See you next time here at Rallye BMW!

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