Tracey Bolden did a great job keeping me informed about
my vehicle.. He was very professional..
my vehicle.. He was very professional..
More
by Joyce McCurdy
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Sep 14, 2026 -
Rallye BMW responded
Thank you, Joyce, for sharing your kind regards with Tracey and leaving Rallye BMW a five-star review. See you next time!
The updates throughout the day kept me completely in the
loop regarding timeline and costs—no unexpected surprises.
loop regarding timeline and costs—no unexpected surprises.
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by zahabiya02
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Rallye BMW responded
Thank you for sharing your feedback! It's great to hear you were kept fully informed throughout your service visit at Rallye BMW. We hope to see you again down the road!
Staff was polite and helpful but the front end of my car
has been rattling ever since I had it serviced.
has been rattling ever since I had it serviced.
More
by Turquoise
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Sep 08, 2026 -
Rallye BMW responded
I'm glad to know our staff was polite and helpful, but I'm sorry to hear about the issue with your car. We take these concerns seriously and would like to get this fixed for you. Please give me a call so we can address this properly. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817
Very professional and honest I always use Rallye for all
my servicing of my BMW
my servicing of my BMW
More
by ELAINEWEINSTEIN
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Sep 08, 2026 -
Rallye BMW responded
We are happy to hear from you, Elaine! Thank you for choosing Rallye BMW.
The service and parts department are the best in NY and I
only recommend buying and servicing at Rallye BMW to everyone I know.
only recommend buying and servicing at Rallye BMW to everyone I know.
More
by markl311
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Rallye BMW responded
Thank you for your recommendation, Mark! We appreciate your support of our Sales & Service Teams and we hope to see you back at Rallye BMW next time! Safe travels.
Rallye BMW is a very busy dealership, but it has clearly
matured to refine the processes to manage the volume. Tracey is an excellent representative.
matured to refine the processes to manage the volume. Tracey is an excellent representative.
More
by MARLANDE
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Rallye BMW responded
Thank you for the awesome feedback, Marlande! We will be sure to pass along your kind words to Tracey. We appreciate your support and we look forward to seeing you again at Rallye BMW!
Ok.
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius' go
More
by PAUMGARTEN
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Sep 01, 2026 -
Rallye BMW responded
We appreciate your feedback and patience throughout the administrative process at Rallye BMW. We're glad our team could assist you efficiently. Safe travels!
Ok.
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius' go
More
by PAUMGARTEN
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Sep 01, 2026 -
Rallye BMW responded
We appreciate your feedback and patience during the process, thank you for choosing Rallye BMW!
I've been coming to Rallye for service for the past
several years. I'm comfortable with the service provided.
several years. I'm comfortable with the service provided.
More
by sp112659
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2026 -
Rallye BMW responded
Thank you for your loyalty and positive feedback! We are thrilled to hear that you're comfortable with the service we provide, and we look forward to working with you for many more years at Rallye BMW!
Too pricey I feel that the level of service does not
match the costs charged to the car owner
match the costs charged to the car owner
More
by kmw161
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Aug 17, 2026 -
Rallye BMW responded
We strive to keep our prices reflective of the services we offer, and it is disappointing that we have left the wrong impression. I would appreciate the chance to speak with you so I can better address these concerns and help clear this up. If you are willing, please contact me directly. Thank you,
Diane Seage - BDC/Reputation Manager - 516-833-4817
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