Tracey Pacheco | Page 4

Went in for an oil change. Estimate was $60. Picked up the truck and the bill was $160. It’s a diesel, so the higher price is correct……but why the $60 estimate? Got home, Estimate was $60. Picked up the truck and the bill was $160. It’s a diesel, so the higher price is correct……but why the $60 estimate? Got home, parked in the driveway and found a pool of oil under my truck in the morning. The oil filter was installed improperly and was leaking. My truck has 13,000 miles and I bring it to the dealer to be sure the work is done correctly. Very disappointed. More

by gsmyers1 Verified Customer Verified Customer

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I had a great experience getting my oil change. The service representative was very helpful and friendly. The dealership was clean and sitting area was very comfortable. The service representative was very helpful and friendly. The dealership was clean and sitting area was very comfortable. More

by jonathanalon70 Verified Customer Verified Customer

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Very good customer service . The help I get while I'm there is outstanding . Thanks The help I get while I'm there is outstanding . Thanks More

by stevie_76 Verified Customer Verified Customer

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It was the first time that I had my 2025 Enclave Buick serviced at McCluskey. I was always a customer at Borcherding GMC/Buick. I will tell you that Ariele was most welcoming and so very helpful with th serviced at McCluskey. I was always a customer at Borcherding GMC/Buick. I will tell you that Ariele was most welcoming and so very helpful with the whole process. She was very understanding and patient in explaining everything to me. More

by GRANDMOMV Verified Customer Verified Customer

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My service attendant was very kind, efficient and thorough.The service tech seemed to have completed everything correctly. The facility was very clean and welcoming. thorough.The service tech seemed to have completed everything correctly. The facility was very clean and welcoming. More

by danny.mickle Verified Customer Verified Customer

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Very professional and knowledgeable also courteous. Preformed the job in a very timely manner also cleared the area of any trash. Preformed the job in a very timely manner also cleared the area of any trash. More

by mikehall1961 Verified Customer Verified Customer

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Had a warranty issue and Josh helped take care of it, no problems. Appreciate working with a company who stands behind what they sell! problems. Appreciate working with a company who stands behind what they sell! More

by petehvac100 Verified Customer Verified Customer

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Service is always top quality. Service reps are attentive and get you in and out as fast as possible . Service reps are attentive and get you in and out as fast as possible . More

by domaschko Verified Customer Verified Customer

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Application process was simple. U was approved for a car very quickly. About an hour after signing the financing contract I was contacted that they gave me the incorrect price on th U was approved for a car very quickly. About an hour after signing the financing contract I was contacted that they gave me the incorrect price on the car. I had no choice but to resign the contract at a more expensive price, nearly $40 more per month than initially agreed upon. Then it took more than 8 days for the car to be delivered. I was not given any delivery updates or even told the date of delivery. More

by ellsylynn Verified Customer Verified Customer

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The staff is always quite capable and reliable. Larry's expertise is always needed and appreciated.. Thanks much.. Larry's expertise is always needed and appreciated.. Thanks much.. More

by cbmacfee Verified Customer Verified Customer

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