Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,925 Reviews
Write a Review2925 Reviews of Traci Roberts
May 18, 2017
The easy way to buy a car. This is the second vehicle I have purchased from peter Thomas. He is extremely easy to work with. There is never any pressure. He listened to what my This is the second vehicle I have purchased from peter Thomas. He is extremely easy to work with. There is never any pressure. He listened to what my needs were and found the right car. I feel like he worked hard to get me the best deal possible. My whole experience at Tucson Subaru was extremely positive, and professional. There was never any sales pressure, and everyone I talked to was friendly. More
Other Employees Tagged: Peter Thomas
May 17, 2017
Exceptional Experience I inherited my first car from my father so really knew nothing about the ins and outs of buying a new car. I went to two dealerships prior to going to I inherited my first car from my father so really knew nothing about the ins and outs of buying a new car. I went to two dealerships prior to going to Tucson Subaru and felt a little rushed and discouraged by the process. John Petersavage was my first point of contact- friendly, helpful, and straight to the point- he set me up with Jennifer Duran for my first appointment with Tucson Subaru. Jennifer was beyond impressive. She was kind, patient, and informational, and walked me around the entire lot to ensure I was making a decision I was happy with. John and Jennifer both walked me through much of the process, chatted with me, and made me feel at home. After I had made a decision, when I went to do finances and pick up the car, Jennifer showed me how to work everything in the car, while Traci in finance gave me a few laughs and walked me through that process. I can without a doubt say everyone involved went above and beyond for me. I know I can call to ask them questions or for anything else I need and they would help me with a smile on their face. Highly recommended- thank you, thank you, thank you!!!!!!!!! More
Other Employees Tagged: John Petersavage, Jennifer Duran
May 16, 2017
Great experience! We had a flawless experience buying a new Forester. Trent and Traci were accommodating...no bumps, no hiccups, just smooth sailing from beginning to e We had a flawless experience buying a new Forester. Trent and Traci were accommodating...no bumps, no hiccups, just smooth sailing from beginning to end. More
Other Employees Tagged: Trent Nichols
May 15, 2017
Sales was right on My salesman, Peter Thomas II, understood the Subaru products very well, and he authoritatively answered my many questions without the least hint of pu My salesman, Peter Thomas II, understood the Subaru products very well, and he authoritatively answered my many questions without the least hint of pulling me into a sale until I was ready. He is a rock star and the main reason I made my purchase. Traci Roberts was also highly competent. All staff that I came into contact with seemed to be genuinely friendly and helpful. One small negative item: It appears the engine cover is missing (perhaps they forgot to reinstall it after cleaning the engine?), and I will follow up about that. More
Other Employees Tagged: Peter Thomas
May 14, 2017
Impreza to Impreza Kevin and Traci are stellar individuals. As a recent graduate, there are a lot of complex things that I am learning to handle for the first time. The Kevin and Traci are stellar individuals. As a recent graduate, there are a lot of complex things that I am learning to handle for the first time. The two of them not only made the process extremely easy to understand and work through, but also thoroughly enjoyable. I was able to drive away in the vehicle that I wanted most, and am able to rest easy knowing that I can reach them whenever I have questions. More
Other Employees Tagged: Kevin Gribble
May 13, 2017
New Outback! No pressure and easy! Ken educated us on all the models we were interested in and took the time go let us explore without any pressure. Ken offered to come in on his day of Ken educated us on all the models we were interested in and took the time go let us explore without any pressure. Ken offered to come in on his day off so I could look at the cars a little closers. He was truly a gem to work with. Actually everybody at the dealership was cordial, polite, and very Helpful! Thank you! More
Other Employees Tagged: Ken Murch
May 12, 2017
Excellent service We were shown models we were interested in, and explained the difference. Which had the qualities we were looking for and would best suit our needs.. We were shown models we were interested in, and explained the difference. Which had the qualities we were looking for and would best suit our needs.. Sales person took time with us, helping us find the perfect model . We are extremely happy with our new vehicle, and thank Gil for his assistance. More
Other Employees Tagged: Gil Warren
May 11, 2017
Car Purchase The experience was very pleasant with Gil and Tracy being very helpful in terms of advice and customer service. Definitely one of the better car buyin The experience was very pleasant with Gil and Tracy being very helpful in terms of advice and customer service. Definitely one of the better car buying experiences I had in my life time. More
Other Employees Tagged: Gil Warren
May 09, 2017
Easy button Gil was outstanding. I am so happy with the service I received from Gill and his team. They made my car buying experience so easy. Traci was fantasti Gil was outstanding. I am so happy with the service I received from Gill and his team. They made my car buying experience so easy. Traci was fantastic as well. Thanks for all the great advice. I love my new 2017 Forester!! Thanks Tucson Subaru!!! More
Other Employees Tagged: Gil Warren
May 09, 2017
A nice experience Very efficient and respectful of my time; nothing took longer than planned. Knowledgeable and very, very friendly. I'd certainly refer folks to thi Very efficient and respectful of my time; nothing took longer than planned. Knowledgeable and very, very friendly. I'd certainly refer folks to this dealership! More
Other Employees Tagged: Trent Nichols

