Tracie Johnson | Page 3

Working with this dealership was made more difficult than it needed to be due to unprofessionalism. it needed to be due to unprofessionalism. More

by AMANDAKNAPP5 Verified Customer Verified Customer

Report | Print

I had a truly outstanding experience working with Hussain (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doi (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doing my research. I asked a lot of questions ahead of time, and they always responded quickly with clear, detailed answers that made the process easy and transparent before I even stepped into the dealership. They also knew I was traveling from nearly two hours away, so they understood the importance of making the experience as seamless as possible. When I arrived with my husband and toddler in tow, everything continued to go smoothly. Hussain and Jim were both professional, knowledgeable, and genuinely great to work with. DePaula has a great vibe—even while under construction. The entire experience was relaxed and low-pressure, which I really appreciated. They made sure all of my questions were answered and that I felt comfortable every step of the way. And they even entertained and doted on my toddler—definitely a win-win. Thanks again for the Car Fox!!!! Buying a vehicle with a toddler along for the ride can make things a bit more complicated (though he does love trucks!), but they were incredibly accommodating and patient. It certainly didn’t hurt that DePaula has a nice snack area—and they even treat you to lunch, which honestly felt unheard of to me. Such a nice touch. The level of customer service, communication, and professionalism from both Hussain and Jim was exceptional. I would absolutely recommend working with them, and I would gladly return to DePaula in the future. If you’re in the market for a new truck, definitely ask for Hussain and Jim—you’ll be in excellent hands. PS -- my new truck is AWESOME! I love it even more than I thought I would :) More

by Brittany Maschal Verified Customer Verified Customer

Report | Print

Devin and the whole DePaula team were great. Helped me get into the vehicle I wanted. Helped me get into the vehicle I wanted. More

by cameron.staulters Verified Customer Verified Customer

Report | Print

Very nice work fast and took care of every need or question I had while I was there question I had while I was there More

by revanetten Verified Customer Verified Customer

Report | Print

Hussain was excellent. He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly o He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly overall and really knew what to do to help me out. More

Report | Print

The team was very accommodating to all my needs. I kept them busy making the deal and they came through with a great offer. I look forward in working with them all in the future. I kept them busy making the deal and they came through with a great offer. I look forward in working with them all in the future. More

by tek750 Verified Customer Verified Customer

Report | Print

Devin was such a great salesman, went above and beyond for me the entire time. I would recommend anyone to him specifically if they wanted a ford. for me the entire time. I would recommend anyone to him specifically if they wanted a ford. More

by karistaahitchcock Verified Customer Verified Customer

Report | Print

Staff was very pleasant to work with. I purchased the vehicle over the internet, they made the transaction very easy and quick. I purchased the vehicle over the internet, they made the transaction very easy and quick. More

by tabvette Verified Customer Verified Customer

Report | Print

DePaula Ford was very accommodating in getting me in for my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford More

by rdelsign Verified Customer Verified Customer

Report | Print

Very accommodating, listened to my concerns and what I really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness to help us with our final decision. DI would definitely recommend DePaula Ford. More

by jteller0 Verified Customer Verified Customer

Report | Print