Tracie Johnson
Tracie Johnson at DePaula Ford

Tracie Johnson | Page 40

Finance Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.8
502 Reviews
4.8

502 Reviews

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502 Reviews of Tracie Johnson

February 02, 2023

Dealership Rating
Employee Rating

John was very helpful from the time I ordered the maverick to the time I picked it up. They didn't mark up the price or charge any hidden fees. The whole team was helpful and friendly More

by iliaziko89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Fulgan

January 31, 2023

Dealership Rating
Employee Rating

The process was incredibly easy. I felt heard, and that what I was looking for was understood. Nate was incredibly helpful in this process! More

by 2020 Escape
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nate Daigle , Nick (car tech person)

January 28, 2023

Dealership Rating
Employee Rating

Chance in the service department at DePaula was excellent as well as the other personnel in the service dept More

by hitchcock.linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2023

Dealership Rating
Employee Rating

Vert helpful and knowledgeable about the vehicles. Josh Halse was a great salesman. I asked Josh to keep my payment where i wanted it and he was able to get me there. Tracy from finance was amazing. D More

by Rdashe06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Halse

January 22, 2023

Dealership Rating
Employee Rating

Thank you for listening to what I needed in a vehicle. Thank you for explaining the technology that operates the Ford escape. More

by Thumbs up!
Recommend Dealer
Yes

Other Employees Tagged: Fredrick Maser, Jay Yudzevich, Nick helped set up my account with the mobile app.

January 21, 2023

Dealership Rating
Employee Rating

Poor customer service, difficult to get straight answers, shady dealings between salesman and the finance office, staff who claim to be management aren't in management position at all More

by CJENKINS2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jayson Newell, Jim Rosamino , Justin Dwyer

January 06, 2023

Dealership Rating
Employee Rating

I have been very pleased with the service, the congeniality of the employees in the Service Department, and the courtesy shown. More

by Suemcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Bissonette, Justin Dwyer

January 04, 2023

Dealership Rating
Employee Rating

We have purchased two vehicles through them so far. We are very satisfied with them. Everyone we have dealt with there has been great and they don't mark up cars like shady dealerships. More

by nickfisherdn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Albin, Josh Halse , Shuhab Noory, Don't know the last name, but Nick who works at the front desk was the guy who helped set up my truck. He is fantastic.

December 22, 2022

Dealership Rating
Employee Rating

Frank is the best! Buying a car can be so stressful, but he made the experience easy and smooth! DePaula is the best dealership I’ve used and I won’t even look elsewher More

by Ehodges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Santoro

December 17, 2022

Dealership Rating
Employee Rating

The process was smooth, simple, and quick. I appreciated how efficient they were and more specifically the personality. More

by ep.ejbrantley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haroon Matin

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