Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
147 Reviews
4.3

147 Reviews

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147 Reviews of Tracy Barkus

June 06, 2025

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Employee Rating

I was able to get a service appointment in a timely manner and I really enjoyed the video from the service technician afterwards. More

by kennybgregory
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 29, 2025

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I had no problems. Everyone was very nice I will be back in the future More

by patkaus
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Recommend Dealer
Yes

May 23, 2025

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Took in for a safety recall. Said it could take 24 hours. I call at hour 24 with 0 updates and no one can give me info on my car. Hour 30 I finally received an update saying they More

by antoniolopezcardona208
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: RT Ives

May 16, 2025

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Service personal were excellent. I thought that the invoice was a bit higher then I expected. More

by PERFETTO19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 16, 2025

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

May 14, 2025

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As always service was great. Folks in the service center were very professional and courteous. More

by Tractor007
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 16, 2025

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 14, 2025

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Service was awful and still no contact or information about service recall and tire rod. 3rd purchase will NOT purchase another More

by JASONDIEFF
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Recommend Dealer
No
May 16, 2025

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 13, 2025

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Employee Rating

Very professional and courteous,clean customer lounge, kept me informed on the progress of my car service More

by mlpond66
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Recommend Dealer
Yes

May 09, 2025

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They were excellent direct and extremely informative on what to prepare for in my next visit as well as details on my current. More

by Cassandra Blakely
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 08, 2025

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4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire More

by bryan79
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Recommend Dealer
No

May 05, 2025

Dealership Rating
Employee Rating

Great service an also quick waited no longer then 30 minutes they also cleaned my car More

by kamcuffee1
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Recommend Dealer
Yes
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