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Tracy Barkus
Tracy Barkus | Page 22
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
231 Reviews
231 Reviews
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231 Reviews of Tracy Barkus
Verified Customer
April 23, 2024
Excellent customer service from southern kia front desk and all kia service.the lady who help us is very knowledgeable and all kia service.the lady who help us is very knowledgeable More
by paulgagni
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks
April 20, 2024
Very good service, everyone is polite and professional. Nice waiting area. Scheduling was very easy Nice waiting area. Scheduling was very easy More
by JOSIEROSA29
Other Employees Tagged: Wes Kavula
April 19, 2024
The service was so slow and they never communicated with us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. More
by JASONWINN7629
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks
April 19, 2024
This is the second time I have been here, after purchasing my kia from the location. Everytime I call, no one answers. They call back, but sometimes it takes a few rounds of phone tag before you ge purchasing my kia from the location. Everytime I call, no one answers. They call back, but sometimes it takes a few rounds of phone tag before you get through or it is so loud in the background you cannot hear well. Also, my radio has not been working for 5 months now and they are not fixing it. Apparently they do not have the needed materials, but there neighboring facility in greenbrier does. You would think they could borrow the needed materials or set me up with an appointment there, but insstead have been almost no help towards a solution. More
by Anonymous
Other Employees Tagged: RT Ives
April 10, 2024
Do not respond to phone calls. Took me 3 visits to get back up camera safety recall done. However, when I go in and talk to someone face to face they are pleasant and helpful. N Took me 3 visits to get back up camera safety recall done. However, when I go in and talk to someone face to face they are pleasant and helpful. Need more mechanics and wish could make appt for oil change More
by JUSTCRAVENN9238
April 05, 2024
The dealership was clean and they had water in the waiting area. But two issues I had one being I have to go back and have my oil counter reset cause it was not done. The other being a sales agent was waiting area. But two issues I had one being I have to go back and have my oil counter reset cause it was not done. The other being a sales agent was scheduled to met me to discuss a trade in and that was never done. Which was weird cause that was scheduled with the word of Robin. Left me feeling like little fish with no worth. Well it is what it is at this point. More
by jasontroy49
Other Employees Tagged: RT Ives
March 30, 2024
When picking up my vehicle, no one acknowledged me when I came in. While waiting for the cashier, the male service attendant was complaining about work very explicitly with colorful language. When calling came in. While waiting for the cashier, the male service attendant was complaining about work very explicitly with colorful language. When calling for an appointment I asked for oil change and state inspection. My husband noticed this week, the state inspection had not been done. Now I have to return. So no I will not recommend your dealership. The staff is unprofessional and not capable of following simple instructions. More
by htwine67
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
