Tracy Barkus | Page 12

I went for an oil change they was for an appointment to wait when I arrived in was told it was going to take 2-3 hours. I had to get a ride back home to pick up my car later to have oil on my driver side r wait when I arrived in was told it was going to take 2-3 hours. I had to get a ride back home to pick up my car later to have oil on my driver side rug along with oil on my door handles inside and out More

by Wbrunson1 Verified Customer Verified Customer

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They don't call you back. It does not look like my tires were rotated after my oil change. I don't know if it top off your fluids or not. I've been waiting months to get My ca It does not look like my tires were rotated after my oil change. I don't know if it top off your fluids or not. I've been waiting months to get My car fixed. 2 weeks ago. They said they were just waiting on a part and would call me. I've called them. They said they will talk to the person and he will call me back. Still nothing. I just bought this car. On the voicemail it says you can just come in to get a oil change and simple things done. That's not true. You cannot just come in and get a oil change. You have to make an appointment. They don't give me the special attention that I feel like I need as a customer, especially a new customer. At this point. I wish I never bought the vehicle from them. More

by portertrinette Verified Customer Verified Customer

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Terrific customer service! ! My wait was under an hour for oil change & state inspection on a Monday morning! I really appreciate the politeness I witnessed by the employees. Th ! My wait was under an hour for oil change & state inspection on a Monday morning! I really appreciate the politeness I witnessed by the employees. The lounge is a very comfortable space to relax while you wait. Thanks again!! More

by bbrooner Verified Customer Verified Customer

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Very easy to make an appointment online, through my GMC app. Quick check in, and every one is friendly from start to finish. app. Quick check in, and every one is friendly from start to finish. More

by Denise Verified Customer Verified Customer

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They provided great service. I dont like that I have to write and be given a minimum that I have to write in this survey. Need to leave this as an option at end of the survey bec I dont like that I have to write and be given a minimum that I have to write in this survey. Need to leave this as an option at end of the survey because I am doing you a favor so dont make it more difficult More

by What you are giving me more work to do? Verified Customer Verified Customer

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Thank you very much for a fast and smooth process! Our experience will ensure we remain repeat customers. Our experience will ensure we remain repeat customers. More

by jason_murphy11 Verified Customer Verified Customer

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Dealership was Very efficient and professional. Vehicle was fixed before the time estimate! I will use this dealership again Vehicle was fixed before the time estimate! I will use this dealership again More

by wdev754 Verified Customer Verified Customer

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My customer service rep was very polite and helpful. She helped me find all the information I need. She helped me find all the information I need. More

by VIPTIZY Verified Customer Verified Customer

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Everyone was courteous and helpful. Service was quick. Very professional. I have recommended Southern KIA to my friends Service was quick. Very professional. I have recommended Southern KIA to my friends More

by philterrana Verified Customer Verified Customer

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Friendly, courteous service. Drop off was easy and pickup as well. I do miss the car wash Drop off was easy and pickup as well. I do miss the car wash More

by Lorimoseley2 Verified Customer Verified Customer

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