Tracy Barkus | Page 16
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
231 Reviews
Write a Review231 Reviews of Tracy Barkus
September 13, 2024
Service doesn’t answer phone calls, sales men filled out MY server form for me. Would rather sell my car then to continue going to this dealer. MY server form for me. Would rather sell my car then to continue going to this dealer. More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks , Joe
September 12, 2024
I dropped off my car for an oil change and got a call at 11 oclock stating that it was complete 11 oclock stating that it was complete More
Other Employees Tagged: Erica Jones
September 07, 2024
There was one rep checking everyone in and out. The process was very slow, no one was able to give me an estimate on how long the recall work would take, so I had to sit and wait for a few hours un The process was very slow, no one was able to give me an estimate on how long the recall work would take, so I had to sit and wait for a few hours until it was done. Not the best service experience I’ve had. More
August 25, 2024
Staff was courteous and professional. Appointment was easily scheduled. Service was excellent and staff gave a fair assessment of the services I needed. Appointment was easily scheduled. Service was excellent and staff gave a fair assessment of the services I needed. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
August 23, 2024
Very good customer service. Satisfied with the deal that they offer. 100% reccomended to you guys. Satisfied with the deal that they offer. 100% reccomended to you guys. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
August 22, 2024
Had the recommended 15,000 service on my Kia Sorento yesterday. It included an oil and filter service. Nothing was wrong with the car when I took it in. However, this morning, my husband noticed an yesterday. It included an oil and filter service. Nothing was wrong with the car when I took it in. However, this morning, my husband noticed an oil leak on the garage floor ! Virtually impossible to get a call back. Love the car & the sales department. But, quality is below par in the service dept. Seems as if many customers have had the same problem. Whose on 1st??? More
Other Employees Tagged: He was a new employee - second day. Didn't know which name to choose
August 12, 2024
Great service okay thank you for the service until next time thank you so much time thank you so much More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
August 10, 2024
Fast, thorough, courteous customer service reps, quality service, convenient scheduling options and local service center! service, convenient scheduling options and local service center! More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

