

Tracy Barkus
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
176 Reviews
Write a Review175 Reviews of Tracy Barkus
August 13, 2025
Do not take your vehicle to this place to get repaired. They obviously have no clue what they are doing and then once you call them out on it and expose them they will Dodge you at every expense and not re They obviously have no clue what they are doing and then once you call them out on it and expose them they will Dodge you at every expense and not return phone calls and act xxxxxxxx when you show up like they have no clue. I figured I would take my business elsewhere for my eight service Vans and three personal vehicles after I had the worst service experience ever in 30 years. It takes a lot for me to write a horrible review as a business owner I know it can be detrimental. But people need to be aware that not only their service advisors do not give you the proper attention you should require but the service mechanic or mechanics have no clue. They will even lie. More
Other Employees Tagged: Wes Kavula
August 13, 2025
Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. question that is asked if them. I will definitely choose this dealership over all others. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
August 11, 2025
Awesome professionalism, great customer service, and fast turnaround time. Would recommend this service department 100 percent. fast turnaround time. Would recommend this service department 100 percent. More
Other Employees Tagged: Wes Kavula
August 09, 2025
This was my first time using this particular dealership and I really enjoyed the experience! I thought the video of my vehicle being worked on was very informative and puts to rest the wonders of what's ha and I really enjoyed the experience! I thought the video of my vehicle being worked on was very informative and puts to rest the wonders of what's happening to your vehicle once it leaves from your possession. I will definitely use this dealership again! More
August 07, 2025
I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
August 07, 2025
Great service and excellent work to get the job done and back on the road. back on the road. More
Other Employees Tagged: Robert Sparks
July 31, 2025
The dealership went above and beyond to take care of my issue and made sure I was taken care of issue and made sure I was taken care of More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks
July 25, 2025
I called to schedule a recall on my Buick Enclave. The part wasn’t available and it’s been a week and I have heard back from no one. The part wasn’t available and it’s been a week and I have heard back from no one. More
Other Employees Tagged: Brett Lloyd