Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
175 Reviews
4.3

175 Reviews

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175 Reviews of Tracy Barkus

August 13, 2025

Dealership Rating
Employee Rating

Do not take your vehicle to this place to get repaired. They obviously have no clue what they are doing and then once you call them out on it and expose them they will Dodge you at every expense and not re More

by hamptonroadshomeandcommercial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wes Kavula

Aug 13, 2025

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 13, 2025

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Employee Rating

Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. More

by mike.glass2020
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 11, 2025

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Employee Rating

Awesome professionalism, great customer service, and fast turnaround time. Would recommend this service department 100 percent. More

by Richard.lawhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula

Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2025

Dealership Rating
Employee Rating

This was my first time using this particular dealership and I really enjoyed the experience! I thought the video of my vehicle being worked on was very informative and puts to rest the wonders of what's ha More

by meltreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2025

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Convenient location to my residence. Friendly and knowledgeable staff. I will always buy my cars from Southern More

by dcastleberry74
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 07, 2025

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Employee Rating

I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More

by CLMESZAROS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

August 07, 2025

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Employee Rating

Great service and excellent work to get the job done and back on the road. More

by JOSEEAZCARTE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Sparks

August 07, 2025

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Check in was prompt and easy. Service rep was knowledgeable and pleasant. Service was timely. More

by scraigfenton8575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

July 31, 2025

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Employee Rating

The dealership went above and beyond to take care of my issue and made sure I was taken care of More

by cklemenc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

July 25, 2025

Dealership Rating
Employee Rating

I called to schedule a recall on my Buick Enclave. The part wasn’t available and it’s been a week and I have heard back from no one. More

by brendareid
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd

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