Tracy Nichols

bought a 2014 gmc within days transmission started acting up.had it looked at at transmission shop said trans was bad.took it to lithia they said all they would do is 10% of labor.rob in service center said up.had it looked at at transmission shop said trans was bad.took it to lithia they said all they would do is 10% of labor.rob in service center said he could repair my truck for 3000.his boss okayed the price i put 500 down for work to start.then i get a call and rob said they couldnt do it for that price after all and cancelled down payment.pretty much said i was burnt.i was willing to work with them even split cost but they didnt want to help.also my trade in they said they could only give me 3500 next day they had it on lot for 11500.now i have a truck i cant drive until a come up with 6700 to fix only made 1 payment so far and owe over 30000. More

Helpful 0

Report | Print

I think I got a fair deal on my truck and trade in and it didn’t take all day didn’t take all day More

Helpful 0

Report | Print

Both the salesperson, Ray Herd, and Tracy, the Financial manager, were very personable, polite, and professional. They explained everything and assured me that I can call them with any questions. manager, were very personable, polite, and professional. They explained everything and assured me that I can call them with any questions. More

Helpful 0

Report | Print

Highly Recommend! ” Kody was great to work with and really went above and beyond to secure our Toyota Tacoma. He also kept us well informed along the way about timing ” Kody was great to work with and really went above and beyond to secure our Toyota Tacoma. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him and Lithia Toyota Redding for your next vehicle purchase. I will be a returning customer! More

Helpful 0

Report | Print

They have always treated us so good. Always friendly and helpful. Never had any problems. The staff is excellent. Always friendly and helpful. Never had any problems. The staff is excellent. More

Helpful 0

Report | Print

I was looking 2023 prius and I called even Los Angelas Toyota. But the I found Redding Toyota and I emailed them. Mike get back to me same day and he was very professional and very polite. I drove from Ca Toyota. But the I found Redding Toyota and I emailed them. Mike get back to me same day and he was very professional and very polite. I drove from Campbell to Redding and I was a little bit worried about what if when I arrive to Redding car could be sold.But Mike kept his word and hold the car for me. When we arrive we did paperwork fast and helped me to find same day coverage insurance as well. I am very satisfied and thank you Mike for the great help and customer service More

Helpful 0

Report | Print

Dan was great to work with. He answered all my questions and never pressured me to buy..but of course I did. He answered all my questions and never pressured me to buy..but of course I did. More

Helpful 0

Report | Print

Lithia Toyota of Redding are courteous, efficient, helpful and friendly. I won’t hesitate to lease or purchase there again. This is my fourth vehicle I have leased there. Chris made certain I was abl helpful and friendly. I won’t hesitate to lease or purchase there again. This is my fourth vehicle I have leased there. Chris made certain I was able to lease the Corolla Cross I wanted. Tracy made it seem like a breeze completing the necessary paperwork. I am happy to refer my friends and family there. More

Helpful 0

Report | Print

This dealership is horrible. They sold us a three-year old car that ended up having leaking drive shafts within two months of buying it. They also sold us a $2,500 extended warra They sold us a three-year old car that ended up having leaking drive shafts within two months of buying it. They also sold us a $2,500 extended warranty that was useless. This dealership does NOT back up the cars they sell. Do not buy from them! More

Helpful 0

Report | Print

They made this an amazing experience! Super helpful. full of answers and solutions. Awesome salesman. Super helpful. full of answers and solutions. Awesome salesman. More

Helpful 0

Report | Print