"My New Dodge 1500"
- Jerry Mc
I just purchased a new 2018 Dodge 1500 and had a smooth transaction with the entire crew at this location. Professional atmosphere and only a little negotiation needed!
"Keep Buying Experience "
- Jeep Fan
We had a good experience from beginning to end of process. The salesmen we worked with were knowledgeable and very professional. Our questions were answered respectively and we would recommend this dealership to our family and friends.
"The worst dealership and will never recommend them!!!"
They are lucky to get one star. My husband and I had the worse service and interactions with these people INCLUSING THE GENERAL MANAGER!!! These people are just sorry. We went to look at a 2500 truck. We could not agree on price and we were fine with that. The next day they call us saying they "recalculated" the numbers and came to close to what we agreed on .My husband told them he would call right back because he had to talk with me. We contacted them back to accept and they said the number changed and they were higher than the original quote than when we drove there to look at it. We wanted to know why and they said we will call back in 15 minutes. No call back. My husband called the next day and talked to the same guy. He said I'll call you right back. No call back again. It took emailing the general manager to get a phone call back and the general manager put it off on someone else. He couldn't even call! This is ridiculous and the worst customer service. They should be ashamed with the way they do business!!!
"Friendly, Professional and Very Knowledgable! "
I was referred to Jamie Walling and Lake Norman Chrysler by a friend, and the experience was exactly as he described - excellent! It was my first experience purchasing a Jeep Grand Cherokee, and Jamie did a great job providing extensive details on the vehicle's features. He truly made a positive impact on my decision to move forward with the deal. He was patient, friendly and very professional. Overall, a great experience at Lake Norman Chrysler!
"Top rate experience from start to finish!"
The atmosphere is very relaxed and I never felt pressure of any kind. The process was very painless and quick, which was refreshing. The staff, from top to bottom, is super friendly and professional. I will buy my next car from Lake Norman Dodge and will recommend them to everyone! Thanks, all!