Travis Bergeson
Travis Bergeson at Toyota of Des Moines
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Travis Bergeson | Page 6

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
83 Reviews
4.7

83 Reviews

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83 Reviews of Travis Bergeson

April 29, 2022

Dealership Rating
Employee Rating

Had a 4pm appointment for 20,000 mile service. Service was covered by Toyota care. Back on the road in about 45 minutes. More

by rbauer9022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colton Powers

May 02, 2022

Toyota of Des Moines responded

Thank you for taking the time to leave us a review! We are so happy to hear that your service experience with us went so well and that you were back on the road so quickly. Thanks for servicing your vehicle at Toyota of Des Moines!

April 22, 2022

Dealership Rating
Employee Rating

Very good and very good sales person! The manager and all the personal treats me good! More

by jessielopez74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan , Marcy Davis, David Marchant

Apr 25, 2022

Toyota of Des Moines responded

Thank you so much for sharing your kind words, Jessie! We value your business and look forward to seeing you in the future

April 01, 2022

Dealership Rating
Employee Rating

As always timely and excellent service. The techs, and especially Travis (Service Manager are to notch. More

by aosborn
Recommend Dealer
Yes
Apr 04, 2022

Toyota of Des Moines responded

Thank you for the 5-star rating and your shout-outs to the team at Toyota of Des Moines! We look forward to working with you again.

January 12, 2022

Dealership Rating
Employee Rating

Once again red carpet service! I always get outstanding service and love Toyota of Des Moines. I would not deal anywhere else! Lisa D. More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Emily Wagner

Jan 13, 2022

Toyota of Des Moines responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2021

Dealership Rating
Employee Rating

Great service department - needed an adjustment on the car computer managed settings and the crew worked the problem very well. It still needs to be changed but they are working with Toyota engineers to More

by pforemanprius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2021

Toyota of Des Moines responded

Thank you for keeping us updated!

March 10, 2021

Dealership Rating
Employee Rating

All my concerns were addressed. Much improved dealership over a few years ago. Travis and Mike both exceeded my expectations. I will continue to bring my Tacoma to the dealership. More

by overton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Lebeda

Mar 11, 2021

Toyota of Des Moines responded

Thank you for your glowing review! We're happy to hear that your experience with Travis and Mike exceeded your expectations. Please let us know how we can continue to help with your car and service needs!

July 24, 2020

Dealership Rating
Employee Rating

Uneducated Service Manager My wife has brought in her 2018 Toyota Camry (45k miles) for service on the same issue now three times. The vehicle has a misfire in cylinder 3 which More

by Gage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rebecca Hildreth

Jul 24, 2020

Toyota of Des Moines responded

Gage, while we regret to know your experience with our service department was not satisfactory, we do appreciate your feedback so we can make the necessary improvements moving forward. Please know that we strive to provide excellent customer care while being the utmost transparent about our services. To further discuss your concerns, please reach out to our General Manager, JP Phillips.

May 30, 2020

Dealership Rating
Employee Rating

Steve was a great salesman had everything ready for went i came in. Him made sure i was updated with all the process while i was waiting More

by Shaunhlms
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Justin Vos , Marcy Davis

Jun 01, 2020

Toyota of Des Moines responded

Thank you for the 5-star rating! We appreciate hearing your great experience and hope to work with you in the future.

August 22, 2019

Dealership Rating
Employee Rating

Very pleasant and positive! Had a bumpy start with our vehicle purchase, but definitely worth it all! Thanks for standing behind what you all do. JR Hickenbottom, Travis Berges More

by ksingh80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcy Davis, JR Hickenbottom

Aug 26, 2019

Toyota of Des Moines responded

Thanks for letting us know how we are doing! It is our goal to match the right car to the right customer, and I'm glad we did that for you! We appreciate the kind words about our staff members, who work hard to make sure you are satisfied. Enjoy your new car!

August 22, 2019

Dealership Rating
Employee Rating

Intermittent stalling and struts noise Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far More

by Raj
Recommend Dealer
Yes

Other Employees Tagged: JR Hickenbottom

Aug 26, 2019

Toyota of Des Moines responded

Thanks so much, Raj! We appreciate you bringing your car to us for service and are so happy to hear of your positive experience! We value your loyalty and look forward to seeing you again!

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