Travis Cobbs | Page 22

It was very easy and wait time was minimal , good waiting area with free coffe and wifi waiting area with free coffe and wifi More

by RAMI8008 Verified Customer Verified Customer

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The dealership tried to upsell me parts and services that I did not need and dishonestly told me that my car failed the state inspection. This was a deception to alarm me to purchase parts and services as my I did not need and dishonestly told me that my car failed the state inspection. This was a deception to alarm me to purchase parts and services as my car had already passed the state inspection. In addition, I was originally told that my state inspection will complimentary as long as I own the car. On this occasion I was charge and the service attendant did not want to discuss. More

by yittix Verified Customer Verified Customer

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I took a week to get my car back and no loaners car was available! available! More

by RIVERABLAS0214 Verified Customer Verified Customer

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Great attention, excellent service to my car. Affordable genuine parts. Nice and confortable waiting area. Affordable genuine parts. Nice and confortable waiting area. More

by luisca1122 Verified Customer Verified Customer

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I do not believe it took an hour for an oil change. . parts $53..Labor $125.. unacceptable… . parts $53..Labor $125.. unacceptable… More

by vinci2005_64 Verified Customer Verified Customer

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They were very friendly, attentive, and very organized when it came to answering my questions when it came to answering my questions More

by JOCALLABBE Verified Customer Verified Customer

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Who deals with me that's very bad experience when I have warranty they dealing good after that's they try to charge extra and I have still problems my vehicle. warranty they dealing good after that's they try to charge extra and I have still problems my vehicle. More

by SAALIKJAMIL Verified Customer Verified Customer

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The overall service was a 5 star but the wait time was thumbs down. You should not have to wait 2 1/2 hours for an inspection. thumbs down. You should not have to wait 2 1/2 hours for an inspection. More

by C.Villano Verified Customer Verified Customer

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Very good service staff being a person with a handicap. Excellent every time I go. Excellent every time I go. More

by YOSAM65 Verified Customer Verified Customer

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My appointment was at 8:40AM, And I didn’t receive my car back until 2:40 PM got no work done on my car because the technician that previously worked on my car is working on another car.. So my car was sitti back until 2:40 PM got no work done on my car because the technician that previously worked on my car is working on another car.. So my car was sitting in the dealership all morning until noon without giving me any update that my car wasn’t being worked on that day.. The service advisor then told me he will call me the next day which didn’t happened, to schedule me with the same technician working on my car. How is it my car been sitting all day without me being updated. Now I have to reschedule and miss another day of work to sit in the dealership all day or wait to heard no update. Advantage Toyota Valley Stream need better communication between Service advisor and customers cause it should be no way I have schedule appointment my car cannot be seen. More

by Anonymous Verified Customer Verified Customer

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