Travis Cobbs | Page 23

4 hours mi car in Toyota’s shop and nobody do not nothing in my car and I decided take my car without fix the problem . in my car and I decided take my car without fix the problem . More

by vale1188 Verified Customer Verified Customer

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While the service was good, the previous visit before this last one stated that i needed to replace the cabin air filter. I never did. I forgot. When this service was done, it was marked that everything this last one stated that i needed to replace the cabin air filter. I never did. I forgot. When this service was done, it was marked that everything was good, including air filter. Now how is that? So it leaves me to believe.....what? I would really like a response to this situation, thanks, More

by MUHAMMADFAMILY1 Verified Customer Verified Customer

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I went there for a simple NYS inspection after 3 hours they told me I will not get my car until the next day. they told me I will not get my car until the next day. More

by menardyh Verified Customer Verified Customer

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I had my vehicle serviced previously at this location with no issues, but my August 12th experience was awful. After waiting for 3 hours with no one even looking at the vehicle I was told that my vehicle with no issues, but my August 12th experience was awful. After waiting for 3 hours with no one even looking at the vehicle I was told that my vehicle was for a drop off service. When the appointment was confirmed on the 11th the agent asked me if I was aware that the service was a drop off. I told her NO and as the facility did not provide free transportation to my home address she said she would change it. It was only after asking Mr. Cobb for the second time about the time the vehicle would be ready that he told me it was a drop off service. My effort to reach a manager was futile. I took my vehicle and left without the repairs being done.. More

by forde.geoff1 Verified Customer Verified Customer

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Unprofessional behavior. Made me feel that they don't need customers. Damaged my car. Started getting noise from the wheels after getting serviced by them. I called them to i Made me feel that they don't need customers. Damaged my car. Started getting noise from the wheels after getting serviced by them. I called them to inform, Instead of finding the right cause, they want to charge diagnostic fees first. More

by gunjanuk Verified Customer Verified Customer

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I was given an incorrect diagnostic (total of $250) for my AC system where the technician stated I needed a new compressor at an estimate of $1500 + tax. I went to a different dealer when in fact all I nee my AC system where the technician stated I needed a new compressor at an estimate of $1500 + tax. I went to a different dealer when in fact all I needed was a new clutch compressor for the AC system and is now all fixed. I’m very disappointed in the service as I feel they were trying to take advantage of me. More

by LUISLXIV Verified Customer Verified Customer

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It's one of best car dealer in New York city what I know off off More

by MARLONWHITE326 Verified Customer Verified Customer

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Excellent service, staff kept me informed. Very professional and courteous. Outstanding service and office is very clean Very professional and courteous. Outstanding service and office is very clean More

by BAJAN723 Verified Customer Verified Customer

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Toyota is the beest sev the employee work with a smile and great help thank toyata and great help thank toyata More

by BEAAGENTS Verified Customer Verified Customer

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Was given an appointment for oil change. Arrived to appointment and was told my appointment was canceled with no call or notification. Arrived to appointment and was told my appointment was canceled with no call or notification. More

by fbenavides1973 Verified Customer Verified Customer

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