Travis LoCascio | Page 3

Excellent Dealership I have purchased and leased quite a few cars from Irwin over the years. I always deal with Wayne Calabretta. Wayne helps me choose the right car for m I have purchased and leased quite a few cars from Irwin over the years. I always deal with Wayne Calabretta. Wayne helps me choose the right car for me, never rushes me and knows the Lincoln product extremely well. Travis Locasio is always involved in getting me a great deal and making me feel at home. Chuck Sarkady is my finance person and gets the paperwork done in a timely manner and explains everything in detail. More

Helpful 1

Report | Print

chuck was a great person to deal with. they were there for me every step of the buying process. they went though all of the cars features with me. they made me feel special. they were there for me every step of the buying process. they went though all of the cars features with me. they made me feel special. More

Helpful 0

Report | Print

Great experience Excellent experience, have leased many cars at Irwin and never had a problem. Steve in service has always given me excellent service. Travis and Jay h Excellent experience, have leased many cars at Irwin and never had a problem. Steve in service has always given me excellent service. Travis and Jay have gone the extra mile and made my many leases pleasurable. More

Helpful 0

Report | Print

my experience at Irwin Lincoln Dealing with Irwin Lincoln has been a delight. My salesman Mike Minneci was wonderful... He did everything to make us happy when purchasing our new L Dealing with Irwin Lincoln has been a delight. My salesman Mike Minneci was wonderful... He did everything to make us happy when purchasing our new Lincoln MKX. He was so sweet and couldn't do enough to help us find the car in the right color and with the equipment we wanted. He even had everything prepared and ready when we came to pick up the car and didn't have to wait hours like we used to. I definitely recommend dealing with Mike Minneci.. You will be very happy with his expertise and kindness. More

Helpful 0

Report | Print

Falls short Ok where to begin. I purchased my car and was very happy with both the no pressure and price on my new MKZ. From there everything went down hill quick Ok where to begin. I purchased my car and was very happy with both the no pressure and price on my new MKZ. From there everything went down hill quickly. I dive the car one day to the mall with the sunroof open, came out opened the sunroof and it cracked. Service said a rock hit it or something because there was a missing piece of glass. I tried to explain that is what happens when glass breaks, a piece cracks off at the stress point. there was no other pings or dents on the car from any rock. I had to call Lincoln and complain that is was a brand new car with maybe 1,000 and they offered to fix it. When I got the car back the inside where they replaced the sun roof was really dirty on the fabric from someones hands. Then I started having problems with the electronics on the car. I had the center screen go dark (no display), the buttons on the steering wheel not respond, the ambien lighting on the car just reset. they said they updated the software twice and it should fix the problems. So far so good.Next problem, when they got my car I guess they traded another dealer for the car. They gave it to me with tinted windows. I found it very hard to drive since the reflection from the side windows made it look like there was always a car because it reflected the vent. The back window at night made the car lights behind be oblong. after dealing with this for a few months I could not take it any longer so I asked them to remove the tint off the windows. after a fight they agreed. What a mistake when I received the car back 2 days later I could not take the smell. whatever they used to remove the tint smelled up the car really bad! When I finally did take back the car I noticed the side and back windows were ALL scratched up! After fighting with them and dealing with Carlos not calling me back and when he did screaming at me like a crazy man they agreed to put in writing a letter that they would cover any costs involved if I was charged to the windows and then a $500 escrow. When they finally replaced the back window and I got my car back I had 5 issues. The smell, the glass I found all over my car, the cut fabric by the speaker, the glass in the speaker and lastly the person with the dirty hands all over the back of my car. so again I gave my car back for them to fix. If you believe a car can have a curse, this is it. At this point I want to give back the car and get a new one. I believe I have the PROBLEM car but I cannot get anyone to call me back and discuss this. But it is in the back of my head the car has gone back 2 times already for electronics, once more and we are talking lemon law. The car now had 3k miles on it and is now 4 months old. should I have this many problems with a new car??? More

Helpful 0

Report | Print