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Travis McCloud

Overview Reviews (21) Inventory (200)

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Travis McCloud

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Travis McCloud | Page 2

Client Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.5

21 Reviews

Overview Reviews (21) Inventory (200)

4.5

21 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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21 Reviews of Travis McCloud

March 07, 2024

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Employee Rating

We had a fantastic experience. Everyone was friendly, professional and all went fast and smooth. Definitely recommend them! Everyone was friendly, professional and all went fast and smooth. Definitely recommend them! More

by DANITANY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 07, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. Travis and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 27, 2024

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Employee Rating

My experience was fantastic, this is my second time coming back for my second car! Johnny was very helpful and professional. I would definitely be coming back! coming back for my second car! Johnny was very helpful and professional. I would definitely be coming back! More

by oodumbo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Johnny Mayfield

Helpful 0

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Feb 27, 2024 -

DCH Brunswick Toyota responded

It's great to hear that Johnny was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Feb 27, 2024 -

oodumbo responded

The experience at DCH Brunswick Toyota was excellent Johnny was very professional

Feb 27, 2024 -

oodumbo responded

Thank you

January 26, 2024

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Employee Rating

Great staff and service. Processing very efficient and complete. Highly recommend this dealer and service center. Processing very efficient and complete. Highly recommend this dealer and service center. More

by Randdowd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Amir Romero-Harvey, Rich Mootz, Mike Olson, Ava Broux , Jabril Doty

Helpful 0

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Jan 27, 2024 -

DCH Brunswick Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 21, 2024

Dealership Rating

Employee Rating

I bought used 2021 Toyota Highlander salesman fine but after that terrible experience. Had questions about purchase and dealership failed to respond to any emails. Never have that ever happened to us befo after that terrible experience. Had questions about purchase and dealership failed to respond to any emails. Never have that ever happened to us before. Now in hands of attorney for our next step More

by BEACHHOUSE19602010

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Samuel Mejia-Rodriguez

Helpful 0

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Jan 24, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 17, 2024

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Employee Rating

Dch Brunswick is the best I always get excellent service from the entire staff and maintenance from the entire staff and maintenance More

by aisharahman2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stanhope Otuonye

Helpful 0

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Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Employee Rating

Great team everyone was super friendly and helpful! Service was quick and easy! Thank you! Will be back! Happy new year! Service was quick and easy! Thank you! Will be back! Happy new year! More

by PRZWENDY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adriana Rojas, Paul Swenarton, Dave Matos, Joan "J" Nunez , Jeff/ and DEE

Helpful 0

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Jan 17, 2024 -

DCH Brunswick Toyota responded

Wendy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 09, 2023

Dealership Rating

Employee Rating

Car buying process was extremely rushed. Did not feel I got honest response for my questions. I plan to use the car for several years and have bought a service contract. I hope that it is h Did not feel I got honest response for my questions. I plan to use the car for several years and have bought a service contract. I hope that it is honored. More

by MUSTAFABOOKWALA13

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Mohamed Rizvi, Hesh Ismail , Tung Lee

Helpful 0

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Dec 13, 2023 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, Mustafa, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 05, 2023

Dealership Rating

Employee Rating

Travis provided a great experience for us. Process took a full hours. He went above and beyond to make sure that we were comfortable with our new vehicle. Process took a full hours. He went above and beyond to make sure that we were comfortable with our new vehicle. More

by Eva

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mohamed Rizvi

Helpful 0

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Dec 05, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us, Eva. We work hard to make sure our guests have an exceptional experience. We will share your comments with Travis and our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 15, 2023

Dealership Rating

Employee Rating

Travis was very helpful and extremely professional! I would recommend anyone to visit and ask for him ! I would recommend anyone to visit and ask for him ! More

by Sean O'Hara

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Nov 16, 2023 -

DCH Brunswick Toyota responded

Sean, Thanks for sharing about your experience with DCH Brunswick Toyota. Travis and our team appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

May 02, 2023

Dealership Rating

Employee Rating

I drove an hour from New York to this dealership because of how highly it was recommended. All I can say is it was worth every mile. Phenomenal dealership, impeccable service and I could not be happier with of how highly it was recommended. All I can say is it was worth every mile. Phenomenal dealership, impeccable service and I could not be happier with my new purchase. I would highly recommend this dealership and if you can ? Try to speak to Travis who has been at that dealership for quite a while... Travis is Very knowledgeable, patient, answers all your questions and is not pushy at all.. I have peace of mind and I'm so glad I chose this place to buy a car . More

by undergroundinnyc

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 03, 2023 -

DCH Brunswick Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

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