Travis Philbrook
Travis Philbrook at Randy Marion Subaru

Travis Philbrook

Pre-Owned Manager

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.6
13 Reviews

Dealership Experience

8 mos

Industry Experience

12 yrs, 4 mos

4.6

13 Reviews

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13 Reviews of Travis Philbrook

July 11, 2026

Dealership Rating
Employee Rating

They were Great! ! I don't often leave reviews for anyone at all. So when I say they were great I mean it! More

by tomschnaidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Spruill, Keeley Murphy

Jul 11, 2026

Randy Marion Subaru responded

Knowing you don’t often leave reviews makes this feedback especially meaningful. We’re delighted our team made a positive impression. Thank you for choosing Subaru.

June 21, 2026

Dealership Rating
Employee Rating

We purchased a new Subaru Outback from this dealership in 2011. Always had it serviced and repaired at this dealership. The service department has treated us well, especially Mark Wilburn. Five star customer More

by BRENT5260
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2026

Randy Marion Subaru responded

Thank you for sharing your experiences over the years. We’re pleased Mark, Anna and Josh provided courteous and helpful support with your Subaru and recent BMW purchase. We regret that Travis left a poor impression and appreciate your feedback.

June 12, 2026

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My experience at Randy Marion was Very professional and courteous! I recommend Frank Tilghman was fantastic. More

by johnweyrauch15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2026

Randy Marion Subaru responded

Thank you for sharing your comments. We’re delighted Frank was professional and courteous throughout your experience. Please let us know if there’s anything else we can help you with.

May 19, 2026

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Employee Rating

Randy Marion’s Subaru dealership is fill of a friendly, witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that help More

by Clara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Randy Marion Subaru responded

We’re thrilled to hear our attentive crew helped you find a Toyota RAV4 that feels just right. It’s wonderful to know you felt supported throughout the process and confident in our team’s care of you and your vehicle. Thank you for recommending us so highly.

May 01, 2026

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Employee Rating

The sales person was very helpful and knowledgeable. Quick and easy experience. Would buy here again. More

by tmpyke1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams

May 01, 2026

Randy Marion Subaru responded

It’s great to know our team could provide the helpful, knowledgeable service you deserved. We’re glad buying your new Subaru Forester was quick and easy. Thank you for choosing Subaru, and we look forward to working with you again.

April 23, 2026

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The best dealership I have worked with for any vehicle purchase and service. The whole staff was friendly and made the process as simple as possible. Gabe was an exceptional sales rep, highly recommend! More

by TomNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams

Apr 25, 2026

Randy Marion Subaru responded

Thank you, Tom, for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

April 15, 2026

Dealership Rating
Employee Rating

Our experience was seamless and everyone we spoke with was knowledgeable, direct and kind. They really care about your needs and go above and beyond to make sure you find exactly what you’re looking for! More

by sjennings7316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keeley Murphy , Jason Wright

Apr 15, 2026

Randy Marion Subaru responded

Thank you for sharing your review. We’re delighted Keeley and our team provided a smooth experience while helping you find the perfect used Audi Q5. Enjoy your new ride and let us know if we can assist in the future.

April 09, 2026

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Employee Rating

Great service this is my 2nd purchase very happy looking forward to my 3rd purchase More

by georgesulin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams , Ashton Loyd

Apr 09, 2026

Randy Marion Subaru responded

Thank you for choosing us again for your second used Jeep Grand Cherokee. Gabe looks forward to working with you on your next purchase.

April 01, 2026

Dealership Rating
Employee Rating

This was without a doubt one of the finest examples of a slaes team getting me together and putting together a really fantasric deal. Every problem had a solution. Just really easy honest reliable people. I More

by carolinasoundnc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Randy Marion Subaru responded

Thank you for the five-star rating and for choosing your new Subaru Solterra with us. We’re thrilled our team provided honest, reliable service and clear solutions at every step. Your recommendation means a lot, and we look forward to helping you again.

Apr 01, 2026

carolinasoundnc responded

I have probably bought 50 cars in my life. Cabt remeber a better sales effort. I know why my brother and mother bring the cars to you. Good luck

March 11, 2026

Dealership Rating
Employee Rating

We had the best experience at Randy Marion Subaru! ! Josh was the best and helped us with all our questions! I recommend visiting Josh and Phil “Eagle” Brooks at Randy Marion for your next car!! More

by hgwalsh68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott , Ashton Loyd

Mar 11, 2026

Randy Marion Subaru responded

We’re thrilled Josh made your visit so seamless. Congratulations on your used Toyota Grand Highlander purchase. Enjoy your new vehicle and thank you for recommending us.

1

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