Trent Custard
Trent Custard at Columbia Honda

Trent Custard

Customer Experience Specialist

Columbia Honda

1650 Heriford Rd.
Columbia, MO 65202

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5.0
193 Reviews

Trenton Custard is a highly experienced automotive sales professional with a decade-long tenure at Honda. As a dedicated Honda sales professional, he has established himself as a trusted customer advocate, prioritizing the needs and satisfaction of each individual. With a deep understanding of Honda's product line and a commitment to providing exceptional service, Trenton has successfully guided countless customers through their car-buying journey. His extensive knowledge and his genuine passion for assisting others ensure that every client receives personalized attention and finds the perfect Honda vehicle to suit their lifestyle.

Dealership Experience

12 yrs, 10 mos

Industry Experience

19 yrs

5.0

193 Reviews

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193 Reviews of Trent Custard

December 21, 2025

Dealership Rating
Employee Rating

The entire team is fantastic. Trent Custard in sales, Mike Miller general sales manager, and Danny Hammack general manager. They are very personable, knowledgeable, and committed More

by Matt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Danny Hammack, Mike Miller

Dec 22, 2025

Columbia Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 16, 2025

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Employee Rating

Trent Custard was very helpful to me to discuss and examine vehicles and pricing details. More

by garrett.frandson19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2025

Columbia Honda responded

Here at Columbia Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 15, 2025

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Very responsive and accommodating. Spoke with multiple members of their team. Everyone was interested and engaged. More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Danny Hammack, Mike Miller

Dec 15, 2025

Columbia Honda responded

Thanks for your feedback on your recent visit to Columbia Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

December 15, 2025

Dealership Rating
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Came from quincy il to buy cause online we saw a nice discount with special financing and it made the buying process quick and easy and we loved it. Best buy car experience we have ever had. They were fa More

by Seth.perrine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Guthrie, Lucas Bruno

Dec 15, 2025

Columbia Honda responded

Thank you so much for choosing Columbia Honda! Please let us know if we can be of any more assistance.

December 03, 2025

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Employee Rating

My sales man was great- although it took over a month to receive the key for my brand new vehicle at the fault of the back office. I had to call the upwards of 6-7 different times before it was sent to me. More

by Allyedgell2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Miller

Dec 04, 2025

Columbia Honda responded

Thank you for your review, Ally. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We are going to reach out and see if we can try to find a resolution. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 01, 2025

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Columbia Honda has serviced my 05 CRV since 2012, with good results. A lot of help from Andrew. This is the main reason I chose to get a newer car from Columbia Honda. The salesmen, Eric and Trenton ha More

by oberto.rich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 01, 2025

Columbia Honda responded

Here at Columbia Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 29, 2025

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Employee Rating

The people working there are very nice but financing took forever to get an answer. They also denied financing through Honda for a first time car lone unless there was a cosigner even though there was more t More

by pokemonlover1060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Travis Thacher

Dec 02, 2025

Columbia Honda responded

Thank you for taking the time to share your feedback with our team. Regarding the financing process, I’m sorry it felt slow or frustrating. First-time buyer programs can sometimes take a little longer, and every bank has specific requirements they must follow when there is limited credit history even when someone has strong savings. We do our best to explain this upfront and throughout the process, and I understand how disappointing it can be when the approval options don’t line up with what you were hoping for. Please know that our goal is always to find the right approval for each customer. 

November 29, 2025

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Trent was great to work with and the entire purchasing process was very easy. Trent provided open and honest communication at each step. Will definitely recommend Trent and Columbia Honda to others. More

by Football mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Columbia Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Columbia Honda!

November 29, 2025

Dealership Rating
Employee Rating

Trent was great to work with, and the entire purchasing process was very easy. Trent provided open and honest communication at each step. Will definitely recommend Trent and Columbia Honda to others. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Columbia Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 19, 2025

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Employee Rating

Prompt service. thanks for your good work. will see you again in the future i am sure More

by dlpate4253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Columbia Honda responded

Thanks for sharing your thoughts about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

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