Trevor Houser
Trevor Houser at Beck Nissan

Trevor Houser

Service

Beck Nissan

252 US-17
Palatka, FL 32177

4.9
151 Reviews
4.9

151 Reviews

Write a Review

151 Reviews of Trevor Houser

April 26, 2024

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Employee Rating

Service Advisor was very nice and informative. HOWEVER, I was very disappointed to hear there is nothing the dealership can do to fix the back-up camera on my new Murano. It is very dark and alm More

by b8pgeiger
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pinner, Chris Gatewood

April 23, 2024

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I was greeted quickly in the service lane to get my recall taken care of. I waited to determine if my vehicle was part of necessary repair to an airbag recall. My wait was pretty short in the waiting r More

by A.BOUCK
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Recommend Dealer
Yes
Apr 24, 2024

Beck Nissan responded

Hello David, Thank you for taking time to let us know about your recent experience at our dealership. Our goal is always to provide great customer service on all levels. We appreciate the opportunity!

April 20, 2024

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The employees are not morning people and if you use your debit card lake credit you get charged 3.5 percent es not fair last time I visited Beck More

by PEREZMIGUEL111
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Apr 24, 2024

Beck Nissan responded

Hello Miguel, We regret to hear that your recent service experience did not meet your expectations. We do have notifications posted regarding the fees associated with the use of a credit card. Our scheduling agents inform our customers at the time that the appointment is scheduled as well. We're sorry for any inconvenience.

April 12, 2024

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Got in and out quickly. Everyone was very friendly and professional. Will definitely return for service. More

by BRACKNELLM
Service Time
Recommend Dealer
Yes
Apr 15, 2024

Beck Nissan responded

Thanks for sharing your experience with us and our community We'll look forward to seeing you on your next visit!

April 11, 2024

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As always, the service was great. Reasonable rate and quick turn around. My go-to spot for auto work More

by SUSANKMILLER2
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter

Apr 15, 2024

Beck Nissan responded

Thanks Susan! We are happy to be your dealer of choice!

April 07, 2024

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Amazing customer service and most helpful to get you in the car or truck you want!! Highly recommended More

by donnaeichelsderfer
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Beck Nissan responded

Hello Donna! Thank you for letting us know about your great experience at our Nissan dealership! The opportunity to be your dealer of choice means a lot to us. We'll continue to do our best to earn your business in sales and service. Have a great day!!

April 05, 2024

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Great place for all of your automotive needs and concerns. Love the staff kind and courteous. More

by mgriffis09
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Recommend Dealer
Yes
Apr 08, 2024

Beck Nissan responded

Hello Melita, Thanks for the 5-star review and for making us your dealer of choice! Your experiences at our dealership should always leave you with a feeling of confidence and trust. Our entire team will work hard to continue to provide that for you in the future. Have an awesome day!

April 03, 2024

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The service on my car was done in a timely manner, and everything is working perfectly. It actually took about the amount if time I expected and the waiting area was clean and comfortable. Everyone I en More

by JCADAIR
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Reiter , Ashley was very nice and was able to answer all of my questions. She also called me the next day to check that everything was good.

Apr 08, 2024

Beck Nissan responded

Hi Janet! Thank you! We love hearing from our customers! Your comments will be shared with our team. We'll see you next time!

April 02, 2024

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Charge me for a terminal and car still doesn’t work . Wasted my time and my money ! I don’t want to do work with Beck anymore . Because a diagnostic test should’ve been done . More

by MONICAFELLS
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Recommend Dealer
No

March 26, 2024

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Even on a busy day they kept the appointment scheduled and managed to be friendly. More

by JYPSY133
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Recommend Dealer
Yes
Mar 28, 2024

Beck Nissan responded

Hi Janice, Our customer reviews are very important to us and our Beck Nissan team thanks your for taking time out of your day to share your experience! See you next time! Have a great afternoon!

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