Trevor Russ
Trevor Russ at Bryan College Station Toyota

Trevor Russ

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Trevor Russ

February 10, 2026

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Employee Rating

We were disappointed with our first salesperson Trevor. He made several derogatory comments while in the car with my daughter and wife. My daughter is a senior at Texas A&M but does not engage in the rival More

by mhoskins0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 12, 2026

Bryan College Station Toyota responded

Thank you for sharing your concerns. We’re very sorry to hear about the experience your family had and the comments and behavior you described. This does not reflect the level of professionalism and respect we expect from our team. We take matters like this seriously and would welcome the opportunity to review what occurred and address your concerns directly. Please feel free to reach out so we can look into this further and work toward an appropriate resolution. Customer Relations Manager customerservice@purdygroupusa.com

February 01, 2026

Dealership Rating
Employee Rating

I thought they were honest and upfront. We dealt with Trevor and he was great. No pressure, just talked. More

by MUEHLSTEINK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We’re glad to hear you felt the process was honest, upfront, and comfortable. Trevor does a great job, and we’re happy he took such good care of you. We truly appreciate you choosing Bryan College Station Toyota and hope to work with you again in the future. Customer Relations Manager customerservice@purdygroupusa.com

December 29, 2025

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Employee Rating

Extremely rude, unprofessional, arrogant management, with zero customer service skills. I would highly encourage prospective customer to look elsewhere. More

by omkarkarki1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tomas Sandoval

Jan 05, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience. We take feedback about professionalism and customer service seriously and will review your comments with our management team. We would like to understand what happened, please feel free to reach out to us directly. Customer Relations Manager customerservice@purdygroupusa.com

October 29, 2025

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Employee Rating

Fue una buena experiencia , un staff de profesionales . Excelente costumer service . Excellent service en Bryan tx More

by magdaavila31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Bryan College Station Toyota responded

¡Gracias por compartir tu experiencia! Nos alegra saber que nuestro equipo de profesionales te brindó un excelente servicio y que tu visita con nosotros fue positiva. Customer Relations Manager customerservice@purdygroupusa.com

October 28, 2025

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Employee Rating

John Gray was excellent to work with. Vehicle was precisely as described and the price was excellent. More

by BLAKEJENNINGS
Recommend Dealer
Yes
Oct 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad John was able to assist you and that the vehicle and pricing met your expectations. Wishing you happy miles! Customer Relations Manager customerservice@purdygroupusa.com

June 30, 2025

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Employee Rating

Quick service convenient sale they'll handle most of the details for you and check up on you after More

by rictussilk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear you found the service quick and the sales process convenient. We look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

June 24, 2025

Dealership Rating
Employee Rating

The new Camry is awesome. Trevor made the whole buying experience a breeze. I'll definatly be back. Thanks! More

by kgrimm
Recommend Dealer
Yes
Jun 25, 2025

Bryan College Station Toyota responded

We appreciate your feedback and are happy to hear Trevor made your Camry purchase smooth. Thank you for choosing us, and we look forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com

April 06, 2025

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Employee Rating

All of the staff was very helpful and nice. The service department is also grwat More

by hexner79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gray

Apr 07, 2025

Bryan College Station Toyota responded

Thank you for the feedback! We're glad to hear the staff and service department made your experience a positive one. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

March 03, 2025

Dealership Rating
Employee Rating

Trevor was great! Very pleasant to work with and was exceptionally professional in our dealings over the phone and in person. I came in from out of town for my purch More

by Tim.thibodeaux13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that Trevor provided such a professional and seamless experience, both over the phone and in person. We appreciate you making the trip to work with us and are grateful for your support. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

March 03, 2025

Dealership Rating
Employee Rating

Trevor drove 5 hours round trip on a Friday night to deliver the vehicle to us in Austin for us to first test drive and complete the purchase at our kitchen table. Amazing service! Very respectful, know More

by brittwinter19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 04, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! Trevor's dedication and commitment to delivering top-notch service truly stand out. We’re thrilled to hear that he made the process so convenient and enjoyable for you. We appreciate your support and hope you love your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

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