Trevor Trpkosh

eCarOne responded

Michael, thank you for your feedback and for recognizing that our sales team was friendly and low-pressure. We're sorry your experience did not meet your expectations. We do want to clarify a few points for anyone reading your review. We certainly do not remove or "loot" accessories from our vehicles. We sell pre-owned vehicles, and they arrive with varying equipment depending on their previous owner. Every accessory included with the vehicle is photographed and represented in our online listing so customers know exactly what is included before they visit. In fact, we provide a charging cable with every electric vehicle we sell, even when one was not included with the vehicle. Regarding financing, we do not accept financing from outside lenders because each bank has different funding requirements that we are unable to accommodate. Customers are always welcome to pay cash if they prefer not to finance through us. In your case, our finance team was able to secure you a very competitive interest rate, and we're glad we could provide that option. Lastly, we sincerely apologize for the wait you experienced. You visited on a Saturday, our busiest day of the week, and that particular Saturday we delivered more than 20 vehicles. While that's not an excuse, it did create longer than normal wait times, and we're sorry for the inconvenience. We appreciate your business and your feedback, and we wish you many happy miles in your new vehicle.

eCarOne responded

Thank you for the amazing 5 star review and congratulations on your BMW purchase! Hearing that this was the best dealership experience you've had in all your years of buying and trading vehicles means a lot to our team. We are thrilled that you found the process professional, straightforward, and efficient, with everything completed in less than an hour. Providing a fast, transparent, and hassle-free experience is exactly what we strive for at eCarOne. Thank you for your kind words and for recognizing our team's commitment to five star service. Thank you for choosing eCarOne, the Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family, and enjoy your BMW!

eCarOne responded

Thank you for the 5 star review and congratulations on your Lexus. We are glad to hear Trevor made the process straightforward, easy, and headache free. We also appreciate you mentioning our transparent pricing. The price you see is the price you pay, with no haggle pricing, no dealer add ons, and no surprises. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family. We look forward to helping you again in the future.

eCarOne responded

Thank you Rowena for the amazing 5 star review. We are glad Trevor provided 10 out of 10 service and that Ash was helpful as well. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we are honored to have been part of making your birthday special. We truly appreciate your business and are happy to hear you love your vehicle. Welcome to the eCarOne family!

eCarOne responded

Thank you, JP, for the 5 star review and for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW for your BMW i7. We are glad to hear Trevor took the time to understand exactly what you were looking for and followed through to find the right vehicle. Delivering a simple, transparent, and pressure free experience, especially on a remote purchase, is exactly what we strive for. Enjoy your i7 and welcome to the eCarOne family. We truly appreciate your trust and look forward to assisting you again in the future.

eCarOne responded

Thank you for the 5 star review and for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW for your BMW. We are glad to hear Trevor delivered such a great experience and made the process quick, easy, and painless. That is exactly what we strive for with our no haggle, transparent car buying process. Enjoy your BMW and welcome to the eCarOne family. We truly appreciate your business and look forward to assisting you again in the future.

eCarOne responded

Thank you, David, for the 5 star review and for choosing eCarOne for your Mercedes purchase. We are glad to hear Trevor provided a no pressure experience with a competitive price and an easy, seamless transaction. We also appreciate your recognition of the value in our protection package and our transparent pricing structure. Delivering exactly as described is what we strive for every day. Welcome to the eCarOne family and congratulations on your Mercedes from Top Rated Used Luxury Car Dealer DFW.

eCarOne responded

Jessica, thank you for the amazing review and congratulations on your Tesla! We are thrilled to hear Jared made such a strong impression and that you felt welcomed from the moment you walked in. Creating a friendly, family-like, zero pressure experience is exactly what we strive for every day at eCarOne, Top Rated Used Luxury Car Dealer DFW. We truly appreciate your loyalty and recommendation. Enjoy your Tesla and welcome to the eCarOne family!

eCarOne responded

Thank you for the great review, Rose! We appreciate you recognizing CFO and the effort he put in to get everything done at lightning speed while working around your hectic schedule. Delivering a professional and efficient experience is exactly what we strive for at eCarOne, your Top Rated Used Luxury Car Dealer DFW. We are glad to hear you are enjoying the vehicle as well. Thank you again for your trust and welcome to the eCarOne family!

eCarOne responded

Thank you for the great review, Donnie! Congratulations on your BMW and we are glad to hear Trevor was able to help you out swiftly. Providing a fast, smooth, and professional experience is exactly what we strive for at eCarOne, your Top Rated Used Luxury Car Dealer DFW. We truly appreciate the recommendation and thank you for recognizing Trevor. Enjoy your BMW and welcome to the eCarOne family!