Trevor Trpkosh | Page 7

Awesome Experience This was the best car purchasing experience in my life. The sales team at eCarOne was prompt, thorough and very professional. I recommend this dealers This was the best car purchasing experience in my life. The sales team at eCarOne was prompt, thorough and very professional. I recommend this dealership to everyone that’s in the market for a luxury vehicle. Yes, the car is beautiful and rides as advertised. I’m thoroughly pleased. Thanks again Trevor 😊 More

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Excellent Experience This was my first time buying a luxury vehicle and I was a little weary of buying from a non manufacturer dealership. Trevor answered all of my quest This was my first time buying a luxury vehicle and I was a little weary of buying from a non manufacturer dealership. Trevor answered all of my questions and made this the easiest and most enjoyable car buying experience ever! He had the car I was looking for up front ready when I got there, and I was in and out in no time. Will recommend to friends and family. More

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Beware ***BUYERS BEWARE**** CAUTION **** 🚨🚨READ BEFORE YOU BUY FROM THIS DEALERSHIP🚨🚨 I recently contacted e car one and spoke with Trevor. At firs ***BUYERS BEWARE**** CAUTION **** 🚨🚨READ BEFORE YOU BUY FROM THIS DEALERSHIP🚨🚨 I recently contacted e car one and spoke with Trevor. At first he seemed like a really nice guy but as the deal went on he did nothing but lie. This has been the worst experience I have ever experienced. I was a lay down sale. I already knew what I wanted and had my down payment but he just wanted to get more money out of me. I was already pre financed and everything. I am really disappointed. I asked to speak with the mgr but never got anyone. One time I called he answered and said he was the MGR. I will be filing a complaint with cap1 and the BBB if I don’t get a clear understanding as to why they are falsifing information. ***update*** After this post I decided to give them another chance to earn my business. All I can say is BEWARE this company is scandalous and will take advantage of you. I advise you to double check behind them by calling which ever financial institution that you decide to get finance by because these people are not honest. Now that we have gotten that out the way. As I stated earlier I came to them already preapproved with a handsome down payment. They told me on the initial work up of the deal with cap1 that I would have to provide more money but when I look at my auto navigator for capital it said something completely different. I texted Trevor and told him my issue but he said the auto nag was not 100 percent accurate. So I called cap one and asked about the deal cap1 said that I was approved for the car with warranty and gap as the car dealership stated that I wasn’t and would have to fork over more money. After I got off the phone with cap1 I called Trevor again about my issues but he said the banker I was talking to could have the full deal so, I called cap1 back a second and third time but was told the same thing. I also told them what the dealership said. So the next day I called the dealership to speak with the finance MGR Ozzy. When I called I got a sales name Mitchell on the phone who refused to put Ozzie on the phone as phone calls have to be screened first. He then preceded to ask me every question under sun except my ssn. I keep asking to speak with Ozzie. After calling back several times I finally got Ozzie on the phone. He tried to fast talk me. Telling me that non of the info I called was correct and all the things he could. I believe him first mistake. I finally got us all on one accord so I thought. Cap1, the dealership, and my self we were in alignment when Ozzie came of with this big ideal to get me financed with another back ally financial for a lower APR. I hesitant but I decided against my better judgement. At this point I was two days away from my pre approval with cap1 ending so, I wasn’t sure but he I insured me everything was legit. So, I trusted him in his words who wouldn’t want to a lower interest rate. I signed the paperwork after the pre Purchased inspection was done. I thought everything was done but I didn’t feel right because they had been so dishonest before. So I called ally financial and was told that they falsified information. Ally financial stated that they had changed my income on my application. I guess this was how they were going to get the lower APR. At this point I had already given them $1700 on my down payment and ppi. I called them and told them my concerns and Ozzie well we can just go with cap1 as Ally has denied your loan. This was another lie the back did not deny me they wanted them to resubmit the application with the correct income. The bank said they should be reaching out but they did reach out about this matter just the remaining of my down payment. Even after the bank told them to reach out and resubmit the app they didn’t but consistently asked about my down payment. I’m not going tarnish their name with assumptions but I can tell you to BEWARE OF THIS COMPANY AND DOUBLE CHECK YOUR INFO. I am waiting on my refund. I will be filing several complaints. BUYERS BEWARE More

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Best experience You guys were excellent! The best vehicle place I have ever been to. Trevor was awesome and great customer service. We will for sure refer customers You guys were excellent! The best vehicle place I have ever been to. Trevor was awesome and great customer service. We will for sure refer customers to you. More

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Great Experience The website is easy to navigate as I did most of my purchase online. Trevor answered all of my questions as I drove from out of state to purchase thi The website is easy to navigate as I did most of my purchase online. Trevor answered all of my questions as I drove from out of state to purchase this car. It was exactly as described and was very happy there were no unexpected surprises about the vehicle. More

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Brad B Great experience , would buy again from ecarone. Great service great price great Bought a 2018 Cadilac Escalade.. in and out quickly, friendly people Great experience , would buy again from ecarone. Great service great price great Bought a 2018 Cadilac Escalade.. in and out quickly, friendly people working, professional service, loved it. More

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Trevor was awesome! Overall a great experience. Trevor was our Sales man. He did an amazing job. I could tell he was really busy but always made sure he checked back in w Overall a great experience. Trevor was our Sales man. He did an amazing job. I could tell he was really busy but always made sure he checked back in with me and wanted to make sure we found the right car. I found a car that fit all my expectations. The experience is different from a standard dealership but worth the savings to come here. They probably could use help with the financing (final paperwork) that did take longer than expected. I would go back and recommend others. More

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Great fast experience. I would refer everybody I know to this dealership, no hassle or haggling, everything was straight forward, trade value was excellent fast experience. I would refer everybody I know to this dealership, no hassle or haggling, everything was straight forward, trade value was excellent wow!!!!!!!! More

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Smooth and Simple Great experience. Beautiful car; immaculate condition. Huge inventory. Shopped online and closed the deal after my test drive. Hassle free. Easiest Great experience. Beautiful car; immaculate condition. Huge inventory. Shopped online and closed the deal after my test drive. Hassle free. Easiest car transaction ever! Now recommending to family and friends. More

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Wonderful experience It was a great experience working with people from different departments in eCarOne. Trevor and Philip in sales were really awesome. They were so c It was a great experience working with people from different departments in eCarOne. Trevor and Philip in sales were really awesome. They were so cooperative and helpful. The entire team pulled together in getting the car to an inspection facility of my choice and helped me in buying the car on the day of our choice. Not only that, they also took care of one item reported in inspection report. More

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