Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.9
100 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 3 mos

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

technician training

express service writer training

4.9

100 Reviews

Write a Review

100 Reviews of Trey Starnes

October 30, 2025

Dealership Rating
Employee Rating

The dealership is first class! They’re not corporate owned so it makes a big difference. They scheduled a loaner, kept me posted and then called me when my car was ready for pick u More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

October 27, 2025

Dealership Rating
Employee Rating

Awesome team and very supporting of clients requirements. Flexible to provide timely service. I recommend them! More

by kapil.gupta.kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Oct 28, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

October 11, 2025

Dealership Rating
Employee Rating

Difficult communication. Appointments not kept after being scheduled. High prices. Hard to reach people by phone. The technician’s video is hard to access. Servic More

by rgcatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Oct 13, 2025

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us make it better, please don't hesitate to let us know

October 07, 2025

Dealership Rating
Employee Rating

Autohaus always provides incredible services. Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else More

by Treeyums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Todd Feuerhaken

Oct 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your great experience with us.. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding. If there's anything else we can do to make your visits more special, please don't hesitate to let us know.

October 02, 2025

Dealership Rating
Employee Rating

Service, techs and office personnel were fabulous from start to finish. Pricing was as promised. Timing was excellent! More

by scott haggerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pfiefer

Oct 02, 2025

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience.

October 02, 2025

Dealership Rating
Employee Rating

Service was great as usual. Communication could be better. I could not get a hold of the advisor directly via the adviser’s direct number, I always had to leave a voicemail. More

by seekaziz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

October 02, 2025

Dealership Rating
Employee Rating

Autohaus is competent, thorough, accommodating, easy and a pleasure to deal with. Beautiful place to get service or buy a vehicle. More

by Mr Moke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry

Oct 04, 2025

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience.

October 01, 2025

Dealership Rating
Employee Rating

Autohaus is great excellent work and easy to deal with and they keep you informed More

by Ddm52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

September 30, 2025

Dealership Rating
Employee Rating

They offered fantastic service and a great video of the service. It was a quick turnaround. More

by rpmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Sep 30, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 24, 2025

Dealership Rating
Employee Rating

This is my first BMW and the service I received from your company was Amazing 👏 I showed my family the video of my car being service and everyone thought it was top notch Nice Work Thank You More

by Jackson9702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you with you again.

1
...

Dealership Inventory (274 Vehicles)

new 2026 BMW X5 car, priced at $83,925
2026 BMW X5
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X7 car, priced at $98,725
2026 BMW X7
new
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
used 2022 Jeep Grand Cherokee L car, priced at $31,750
2022 Jeep Grand Cherokee L
used
Diamond Black exterior
Automatic
Four-wheel Drive
new 2026 BMW 330 car, priced at $54,640
2026 BMW 330
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X2 car, priced at $51,975
2026 BMW X2
new
Black Sapphire Metallic exterior
AWD
new 2026 BMW X5 PHEV car, priced at $87,525
2026 BMW X5 PHEV
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive