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Trey Starnes
133 Reviews
My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department
Read moreDealership Experience
2 yrs, 10 mos
Industry Experience
11 yrs
Specialties & Trainings
technician training
express service writer training
133 Reviews
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133 Reviews of Trey Starnes
February 12, 2025
Chris Clem and others never blink when I rush in upset over my daughters car issue, me unannounced-as in Her Purse Stolen = NO CAR FOB ~ Help ! over my daughters car issue, me unannounced-as in Her Purse Stolen = NO CAR FOB ~ Help ! More
by thorntoncb
Other Employees Tagged: Chris Clem , Brent Overton
February 07, 2025
Very efficient, very capable and very professional. I was pleased with the service from all staff I was pleased with the service from all staff More
by Rjg1949
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
February 07, 2025
I was very pleased with the work performed. I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior driver side and passenger side that weren’t there before. This is in addition to BMW breaking my lock actuator which cost me an additional $755. I was offered a 10% discount on the overall price but this only knocked off $354. Would have been less of a disappointment if my car was cleaned before returning. Loaner car provided was great and appreciated More
by nick moehle
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
February 06, 2025
Friendly staff and great communication. For our recent service appointment, we were giving a loaner car and kept informed for the work that was being done on our car. no surprises For our recent service appointment, we were giving a loaner car and kept informed for the work that was being done on our car. no surprises More
by KW
Other Employees Tagged: Talia(?) greeted me at the service desk. Friendly and professional.
January 30, 2025
The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee, sodas, and snacks galore. If waiting for car repairs can be pleasant, Autohaus meets the mark. More
by ahvoila
Other Employees Tagged: Todd Feuerhaken, Brittany Weiss
January 29, 2025
I worked with Trey, who was extremely thorough and knowledgeable about what was going on with my car. I was extremely grateful for his outstanding customer service and excellent work. I would definite knowledgeable about what was going on with my car. I was extremely grateful for his outstanding customer service and excellent work. I would definitely only work with Autohaus on any BMW that I have or purchase in the future. Thank you so much! More
by Tonya
Other Employees Tagged: Chris Clem, Chris Buie
January 28, 2025
Very professional and attention to details the follow up and review process was fantastic I would highly recommend this dealer ship and review process was fantastic I would highly recommend this dealer ship More
by rhenry760
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
January 28, 2025
I took my X7 to Autohaus for scheduled maintenance. Trey Starnes, my Service Advisor, was very helpful in getting me in and out quickly. Great communication & assistance in setting up a follow up app Trey Starnes, my Service Advisor, was very helpful in getting me in and out quickly. Great communication & assistance in setting up a follow up appointment to address another issue. More
by Don V
January 24, 2025
Service is always friendly and prompt. Always kept well informed on progress of my car. Always kept well informed on progress of my car. More
by htdgbob
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
