Trey Wade | Page 4

Toyota of Cool Springs is unmatched in service, professionalism, and caring for the whole customer. My visit was not a standard “buy a new car” situation. I was dealing with mobilization issues, pa professionalism, and caring for the whole customer. My visit was not a standard “buy a new car” situation. I was dealing with mobilization issues, pandemic concerns, and generally being out of the loop from being isolated the past year. From the moment I talked to Alan Richardson at the beginning of the process, until I signed the final paperwork with Trey Wade, I was treated as a valued customer. My issues with a walker and mobility were handled with dignity and respect. My inability to be vaccinated and concerns about distancing were quietly and smoothly handled, I never felt demeaned or judged. When all points of the purchase were explained, and let’s face it, Toyota Tundras are not a hard sale, and we had all the information to make an educated purchase, Trey, with assistance from Jim Gile on the paperwork, worked his magic, and we left the dealership with a fair, honest, satisfactory experience that we won’t soon forget. I will never purchase a vehicle anywhere else. More

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The Dealership gave me my best experience I have ever had in the car buying process in the car buying process More

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Great service and response from the very beginning. They made it quick and easy to close the deal. And my Salesperson personally delivered my car!!! made it quick and easy to close the deal. And my Salesperson personally delivered my car!!! More

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Hunter was very knowledgeable and provided amazing service. The whole team at Toyota of Cool Springs helped me with my budget and I was able to purchase a vehicle I’ve been wanting for years. service. The whole team at Toyota of Cool Springs helped me with my budget and I was able to purchase a vehicle I’ve been wanting for years. More

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We just bought our 2nd vehicle from Kenny at Toyota of Cool Springs. He keeps working until he finds the perfect vehicle, even for the pickiest of customers.😉 Kenny was a pleasure to work with and made u Cool Springs. He keeps working until he finds the perfect vehicle, even for the pickiest of customers.😉 Kenny was a pleasure to work with and made us feel like family! More

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Kenny was wonderful to work with! He made us feel welcomed, was never pushy and I will recommend his services to anyone that’s in the market for a new car. #bestofthebest welcomed, was never pushy and I will recommend his services to anyone that’s in the market for a new car. #bestofthebest More

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Kyle led the way and was excellent to work with. It was a tough choice between the Toyota and another vehicle and Kyle’s work sealed the deal. tough choice between the Toyota and another vehicle and Kyle’s work sealed the deal. More

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I dealt with Jim Gile, this is probably the best experience I've had buying a car, Jim went out of his way to make sure I had a positive experience. experience I've had buying a car, Jim went out of his way to make sure I had a positive experience. More

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Despite the pandemic, I felt safe in the dealership. All personnel were wearing masks. The salesman, Carlos, was knowledgable and professional. The finance man, Trey, was extremely well organized and prof personnel were wearing masks. The salesman, Carlos, was knowledgable and professional. The finance man, Trey, was extremely well organized and professional. All in all a really great buying experience. More

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Travelled from almost 3 hours out of town to Toyota of Cool Springs because they were the only dealer within that radius that had the inventory we were looking for. Experience at the dealership was as smo Cool Springs because they were the only dealer within that radius that had the inventory we were looking for. Experience at the dealership was as smooth as any dealership process we have ever experienced. Frederick Edmonson was professional, amicable, low-pressure, and made sure we were educated about the vehicle we were purchasing. I am a bit of a car aficionado, and usually find that I am more well-informed about the vehicle we are looking at than the salesperson is, but Frederick proved himself to be the most accurate and well-informed sales representative I have ever dealt with. That is no small complement. Trey Wade in F&I was also efficient and easy to work with. More

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