Tri Le | Page 10

Incredible experience! Great people! I recently purchased a Subaru Outback from Patrick Subaru in Shrewsbury. Before going there, I went to all the local Subaru dealers and found them dif I recently purchased a Subaru Outback from Patrick Subaru in Shrewsbury. Before going there, I went to all the local Subaru dealers and found them difficult to work with, full of smarmy salespeople and ultimately had my time wasted when they didn't have the car I was looking for in stock and weren't willing to work with me on my trade. After a few online exchanges, it was clear that Patrick Subaru would offer a better experience. Before even going to the dealer, they evaluated my trade and sent me pictures of the car I was looking for. I purchased the car on a busy Saturday with my dog, Winnie, in tow. Everyone a the dealer made me feel welcome, valued my time and were incredibly sweet with my dog. Not 90 minutes after walking in the door, I had signed the paperwork for my new Subaru Outback and trade feeling great about the deal I got and without any stress whatsoever. I picked up my car two days later, and they had put in my all weather mats (it had just snowed) and spend time walking through all the features of the vehicle with me. I couldn't be happier with my new car or my experience with Al and all the great people at Patrick Subaru in Shrewsbury! I've bought a lot of cars over the years, but no dealership has ever been this easy to work with OR nice. If you want to shop with friendly people who care while enjoying a hassle-free buying experience, don't waste your time with any other dealer! And be sure to tell Al I say hi! He was the best More

Report | Print

A Happy Experience (As Painless as Possible) This is our 2nd Forrester lease and our 4th car from Patrick. The experience has always been fun and positive. They are a great team and a good deal This is our 2nd Forrester lease and our 4th car from Patrick. The experience has always been fun and positive. They are a great team and a good dealership. Luke and Tri and Todd were able to slide us from one lease to the other in no time with much less cost than we expected. I believe we get a fair deal from Patrick and would recommend them to anyone. We also get our vehicles serviced at Patrick and have generally been happy with their service also. More

Report | Print

The whole experience was positive, informative and courteous I had done a lot of internet research so I was well informed. When I got to Patrick's they only reinforced my opinion. They professionalism, expertise I had done a lot of internet research so I was well informed. When I got to Patrick's they only reinforced my opinion. They professionalism, expertise and willingness to follow through after the sale was encouraging, and I have found that to be true after the sale went through. More

Report | Print

A magical buying experience! The lease on my 2013 Subaru Crosstrek was ending, so I started shopping around for a new one. I returned to my original dealer first, but was not able The lease on my 2013 Subaru Crosstrek was ending, so I started shopping around for a new one. I returned to my original dealer first, but was not able to get to a price at all close to what I was looking for. That night, I gave a call over to Patrick Subaru on the recommendation of a friend ... and I am so glad that I did! Tri answered the phone and we chatted about my experience. I was exact in what I was looking for and what it would take to get me into a new lease on a 2016 Crosstrek. He took down some information and said that he would call me back promptly after checking into some things. Tri contacted me about a half hour later was some pretty impressive numbers, well-exceeding my expectations! It didn't take me long to decide that Patrick Subaru was the dealership for me! The one issue is that I am not local to Shrewsbury. This did not pose a problem, though, as we were able to negotiate the entire deal over the phone, including approximating the value of my trade-in and upgrading all the speakers in the car. The following day, Al called me to continue the sales process. We had a good chat and I could tell that Al was passionate about the vehicle. We arranged a time that worked around my schedule to complete the sale. I arrived at Patrick Subaru a couple of days later, by which time Al had already had the speakers upgraded, the vehicle detailed and ready for me, and all insurance paperwork done. I spent a couple of hours at the dealership, mostly going over the new features in the vehicle. Patrick Subaru exceeded my expectations for any dealership. I highly recommend checking them out, even if they are not local to you. I don't doubt that every member of their team is as excellent as Tri and Al! Their knowledge the product, commitment to customers, and welcoming demeanor can only be compared to an experience at Disney World -- truly magical! Thanks, guys! I can't wait to return for my next Subaru. More

Report | Print

Unbelievable I started this review writing much about my buying experiences in the past but realized nobody is really interested in my history so I will try to get I started this review writing much about my buying experiences in the past but realized nobody is really interested in my history so I will try to get to the point. Started with an inquiry to Patrick's internet group who were quick to respond and very helpful. Requesting a time for a test drive they set up a time for us and had us meet with salesman Nathan Goodro. Nathan was courteous and informative (nice to see a sales person who knows the product they are selling) and after expressing further interest in purchasing he was quick to present an offer that was simply put...the best. The entire process was smooth and stressless...it was the easiest car purchase we have ever made. Pricing on the new vehicle was excellent and the offer on my trade was exactly what I was hoping for...I do my research on selling prices and trade values prior to ever going to a dealership. I was amazed and so no need to go home and think about it because I already knew it was the deal we were looking for. Highly recommend Patrick and Nathan as well as the helpful people in the internet group. More

Report | Print

Smooth and stressfree Great experience working with everyone. Especially Nate who made it very easy. No gimmicks. These guys are a breath of fresh air. Internet sales w Great experience working with everyone. Especially Nate who made it very easy. No gimmicks. These guys are a breath of fresh air. Internet sales was very effective too. More

Report | Print

Best car buying experience I've ever had The people at Patrick Subaru were terrific. From my first interaction with their internet manager (Tri), to my visit to test drive a new outback, to t The people at Patrick Subaru were terrific. From my first interaction with their internet manager (Tri), to my visit to test drive a new outback, to the salesperson I finalized my purchase with (Jeff). They were professional, helpful, patient, and honest! My first car buying experience with Patrick Subaru but it won't be my last. More

Report | Print

Banish Your Car Buying Blues and Welcome Sunny Blue Skies Buying a car is a stressful experience, and as a woman, I just never know if I'm being taken seriously and respectfully. As it's not something I enjoy Buying a car is a stressful experience, and as a woman, I just never know if I'm being taken seriously and respectfully. As it's not something I enjoy doing, car buying is something I just want to be done with before I even begin. I knew it was time for a trade-in and I had done a bit of research. (Yes I know...a little knowledge is a dangerous thing!) I walked into our local Subaru dealership and stated that today was the day that I was buying my new car. I knew what I wanted and it shouldn't have taken long. I just needed a reasonable price for the new car and a reasonable price for my trade in. Hours later, I was annoyed and insulted and exhausted from their negotiations and sales manner and I walked out. But thank you local dealership for being so horrible because driving to Shrewsbury and meeting Joe Domenicucci was a fabulous experience! He's bright, knowledgeable, listens well, presents the information logically and negotiates fairly and respectfully. Patrick Subaru and Joe D. get gold stars! There is nothing they could have done better! More

Report | Print

3rd Subaru from Patric Subaru This is our third new subaru from Patrick Subaru - there is a reason we keep going back! We've dealt with Bob Lacrosse all three times, and Tri the l This is our third new subaru from Patrick Subaru - there is a reason we keep going back! We've dealt with Bob Lacrosse all three times, and Tri the last two times. Both were fantastic to work with! Made the whole process easy. More

Report | Print

Simple, Easy Process. Right Price. Simple and easy. Used TrueCar through my bank to purchase a 2016 WRX Limited through Patrick Subaru and the whole process was straightforward. Worke Simple and easy. Used TrueCar through my bank to purchase a 2016 WRX Limited through Patrick Subaru and the whole process was straightforward. Worked with Bob LaCrosse, a veteran salesman, and his experience was evident. I had a pretty confusing trade in (title in wrong name, registration w/ wrong insurance, etc) and he took care of everything. My bank was also a huge hassle, nitpicking on the provided paperwork and multiple staff at Patrick bent over backwards to secure the transaction as quickly as possible. If that wasn't enough, I somehow got a giant bolt embedded in my tire the day before I was scheduled to trade it in and they honored the original agreed upon trade in value without hesitation. I'm extremely happy with the whole experience and would definitely recommend Patrick Subaru! More

Report | Print