Tri Le | Page 11

Easy, Friendly, Knowledgeable, Low Pressure Patrick Subaru offered a wonderful experience from start to finish. Upon arriving to the showroom, we were instantly greeted and introduced to Jeff wh Patrick Subaru offered a wonderful experience from start to finish. Upon arriving to the showroom, we were instantly greeted and introduced to Jeff who worked with us to find the right vehicle for me. He anticipated my needs, questions, and concerns and demonstrated an above-average knowledge of the 2015 Subaru Impreza that I eventually purchased. I was able to pick up my car just a few days later after working with Tri in the finance department. It was a no pressure transaction and Tri was straightforward and honest when it came to the additional service packages Patrick Subaru offers. I would definitely purchase another car from Patrick Subaru and recommend it to my friends and family. More

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Loving my Subaru Forester! I loved my Subaru Impreza but it did not provide enough cargo storage space. After researching and comparing, I decided on a Forester and was hoping I loved my Subaru Impreza but it did not provide enough cargo storage space. After researching and comparing, I decided on a Forester and was hoping to work with Joe Domenicucci again. He was awesome the last time with his straight forward talk, knowledge and ability to listen to and meet my concerns. Thank you to JoeDom and the Patrick family! More

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Great Experience Excellent friendly service, very knowledgeable. Luke Latham was wonderful. We highly recommend him. He was very thoughtful, very pleasant,very thoroug Excellent friendly service, very knowledgeable. Luke Latham was wonderful. We highly recommend him. He was very thoughtful, very pleasant,very thorough, very accommodating. We thoroughly enjoyed our experience. More

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Great experience for an out of stated customer. Ken Ohio We came from Ohio and ended up buying our new Subaru in Mass. It was so easy the sales person,Al, was very helpful in working this out with title pla We came from Ohio and ended up buying our new Subaru in Mass. It was so easy the sales person,Al, was very helpful in working this out with title plates and getting the car that we wanted. Tri the finance person was easy to work with and with all the people there we didn't feel that we were pushed into anything. Even though it was a long drive I would come back next time It was the best car buying experience ever! More

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Easy, Fast and Painless Car Buying Experience! I was looking at a new legacy and had talked to several car dealers in New England trying to find a black on black 2.5i model. I had almost put a depo I was looking at a new legacy and had talked to several car dealers in New England trying to find a black on black 2.5i model. I had almost put a deposit down at another dealership but I found Patrick was willing to meet my price. I talked to Lisa on the phone, put my deposit down and then she set me up with Joe Dineen. Joe had immediately called me that day and went over the steps that would be needed to pick up/register the car. I told Joe that I was coming from over an hour away and that it would be difficult to go back and forth to the dealership. Joe assured me that I would be able to pick the car up and drive it away the same day. I thought this was too good to be true because the last dealership I went to had me wait several weeks to pick up the car after it came in. I anxiously waited for the car to come and remained skeptical about how easy this process would be. I drove to Shrewsbury on a Friday night to pick up the car after getting stuck in traffic. I ended up getting there 30 minutes before close. Joe greeted me at the door and we started going over paperwork. All the paperwork with the insurance and registration was complete. Joe and I had discussed the total price and payment over the phone and I was so relieved that he honored everything that we had discussed. Tri also went over the extra options and was personable and easy to get along with. After signing the paperwork, Joe went over the manual and the car with us. I asked him several questions on the car and he was able to answer all of the questions I had. We also went out to the car and he went over EVERYTHING on the car with me from the air conditioning to the seatbelts, to how the car would get towed if there was an issue etc etc. He also set up the bluetooth with my phone and the music apps. After going over everything, I realized that Joe had spent almost an hour an a half with me after closing. I never felt rushed. Joe wanted to make sure I felt comfortable with the car before I drove it away. He also told me to contact him if I had any more questions on the vehicle. I am happy with my purchase and VERY happy with the staff at Patrick Subaru. Joe was very professional, easily available through phone and email and always pleasant to deal with. Even though this dealership is hours away from my house, it was well worth the drive. I highly recommend Joe and Patrick Subaru to anyone who is in the market for a new Subaru! More

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Easiest car buying experience Great place to buy a car. Almost a no haggle price, no small talk, no pressure and very upfront. They treat customers well. Wish they get the inspecti Great place to buy a car. Almost a no haggle price, no small talk, no pressure and very upfront. They treat customers well. Wish they get the inspection capability to make it a one stop shop. Keep it up and you have a customer for life. More

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straitforward sales process Having purchased used cars for the past 20 years, I expected some games and broken promises but Patrick Subaru obviously does business the right way. Having purchased used cars for the past 20 years, I expected some games and broken promises but Patrick Subaru obviously does business the right way. I was respected by the salesman Luke from the moment I stepped on the lot and he treated me as a serious buyer without my having to give him any personal information. The staff at Patrick Subaru values YOUR time and know that YOU are the customer! Highly recommend them to anyone interested in purchasing a new Subaru. More

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Excellent Experience Hello, My name is Doug and I just purchased a 2012 Subaru Outback from Patrick Subaru and I love it. Right when I walked in the door I was greeted Hello, My name is Doug and I just purchased a 2012 Subaru Outback from Patrick Subaru and I love it. Right when I walked in the door I was greeted by Joe Dinneen and needless to say, I was impressed. I myself am a salesman so I know what to expect every time I make a transaction no matter the size. Joe really looked out for me during the entire sale and was extrememly friendly. Joe could have sold me a more expensive vehicle but he was interested in finding me the right car for the right price. I have been reading a book called Integrity Selling and Joe fits the bill of a superb salesman based on the information I have read from this book. I was also helped by Rob and Tri in Finance. Both of whom were also extremely friendly and upbeat. When I encountered both Tri and Rob it was towards the end of their shift and they treated me as if I was the first person they had seen all day. Rob walked me through all of the necessary items and didn't move to fast so that I wouldn't be able to comprehend. I could immediatedly tell that both Rob and Tri really enjoy their jobs which really makes me feel that I went to the right place. My overall experience was well beyond anything I could ask for. I would definitely recommend Patrick Subaru to anyone in the future. Thank you Patrick Subaru and thank you Joe, Tri, and Rob! More

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Best car buying experience. I had a specific car I wanted, a blue Subaru WRX hatchback. Since the hatchback was dropped for 2015, I had to go used. So shopping online, I discov I had a specific car I wanted, a blue Subaru WRX hatchback. Since the hatchback was dropped for 2015, I had to go used. So shopping online, I discovered a 2014 with very low miles at Patrick. Being from Michigan, I knew I had to rely on the dealer a bunch. Luke was extremely helpful over the phone and via text, providing all the info I required to be comfortable flying in from out of town to purchase a used car. He even picked me up at the train station! It was a seamless buying experience, very smooth, no surprises. Luke and dealer could not have been friendlier, highly recommend them. More

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What a wonderful experience Buying a car made easy, it's that simple. Just traded my 2014 Forester for a new 15 Outback. I found the seat in the Outback more comfortable for my b Buying a car made easy, it's that simple. Just traded my 2014 Forester for a new 15 Outback. I found the seat in the Outback more comfortable for my back (big time back issues). The Patrick's along with their management staff and of course Tri made it very easy. I highly recommend them to all of my friends and family. More

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