Tri Le | Page 12

Great experience Everything about the buying experience was smooth. I came in to test drive a 2015 wrx and there was absolutely no pressure to buy and no "swaying" t Everything about the buying experience was smooth. I came in to test drive a 2015 wrx and there was absolutely no pressure to buy and no "swaying" to consider a different model. I came back back a few weeks later with an internet price and they beat it. No hassling, and no crumby sales tactics. I would recommend patrick motors to anyone looking to purchase a new car. More

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Very Helpful The back up camera gave out on my 2012 Forester after 2.5 years (still under warranty). My local Subaru dealer had difficulty finding the right came The back up camera gave out on my 2012 Forester after 2.5 years (still under warranty). My local Subaru dealer had difficulty finding the right camera and were somewhat less than helpful in going the extra mile in getting things right the first time. I called up Patrick Subaru where I bought my car (at a very good price) and my salesman Tri Le was very helpful in researching and finding out the right part number. Brenda from service knew the people at my local dealership and she worked hard with her service manager so that my local place would know the right part number for replacement. The helpful people at Patrick Subaru enabled my local dealers to finally replace the part. I's working well now. They offered to replace the camera at Patrick if my local guys couldn't, but all's well now. Thanks much! More

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Tri Le is the man, he knows everything there is to know about Subaru. A former engineer turned car salesman, you can get as nerdy as you want with Tri. He's also super friendly, outgoing, and goes well abo about Subaru. A former engineer turned car salesman, you can get as nerdy as you want with Tri. He's also super friendly, outgoing, and goes well above and beyond to make sure you are happy. He first sold a car to my in-laws and now me. I'll definitely be recommending him to anyone interested in Subarus. More

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I called Patrick Subaru regarding leasing a new 2014 subaru forester with them. They responded with a deal by the next day and beat the price metro west gave me by $30 per month with a lower down paymen subaru forester with them. They responded with a deal by the next day and beat the price metro west gave me by $30 per month with a lower down payment. I work with Lisa at first and then worked with Tri. They were both excellent. Tri was so responsive, available at almost any hour of the day, thorough, friendly, and easy going. He was one of the best car salesman I've dealt with before and told me he is available for consultation well after I drove it off the lot! I will only ever buy my future subaru's from Patrick when buying in Massachusetts. More

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Friendly efficient response to all our questions - along with a good price - made buying a car a great experience. Salesman Tri Le was exceptional! Would recommend to anyone. with a good price - made buying a car a great experience. Salesman Tri Le was exceptional! Would recommend to anyone. More

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I have dealt with 3 other dealerships and Patrick Subaru has, by far,the best customer service I have ever received. From test driving to the purchasing and throughout all of the car servicing. Tri was awe has, by far,the best customer service I have ever received. From test driving to the purchasing and throughout all of the car servicing. Tri was awesome and after we purchased the car, he continued to check in and make sure we were satisfied with our purchase and made sure all questions were answered. Everyone there was very helpful and friendly. Their service department is very quick and they have a nice play area for my 1 year old to play in while we waited. I wish they sold minivans. I definitely would have returned to them for one. More

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I recommend this dealership because is the only one help me to buy a new car with a fair interest for my poor score. I tried to buy from another dealership and i even get approved and when i was approved i me to buy a new car with a fair interest for my poor score. I tried to buy from another dealership and i even get approved and when i was approved is it an absurd interest. More

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I have never enjoyed buying a car, but we knew that it was time to replace our 2003 Subaru. I just dreaded the process to do it. We made the decision to start the process one cloudy day, we just needed t was time to replace our 2003 Subaru. I just dreaded the process to do it. We made the decision to start the process one cloudy day, we just needed to decide where to look. We knew we could not go back to where we bought the 2003. It was a horrible experience and I couldn't trust the dealership. Patrick Motors in Shrewsbury had good reviews so we decided to give it a try. When we arrived at Patrick Motors, I told my wife to note the time so we could see how many seconds would pass before we were approached by a sales person. We got out of the car, walked up to the car lot and started looking around. It was evident right away that we were in the used car section so we looked for the new car section. As we walked out of the used car lot a gentleman, who was just finishing a phone conversation, asked if we needed help. I explained that we were looking for a new Subaru Legacy. He asked which trim level we were interested in so he could point us in the right direction. I told him I didn't know for sure so he suggested that we go inside so he would explain the different models available so we could make an informed decision. Tri Le, the sales person, spent a considerable amount of time with us explaining the three trim levels and the options available. Once we were sure what we wanted he checked the inventory to find something at least close to what we wanted so we could go for a test drive. We both got to drive the car and knew for sure it was what we wanted, just a different color and we wanted a moonroof, which the test drive car did not have. Within a very short amount of time, the exact car we wanted was located nearby. We were offered a great quote and assured that it would be available by the next Friday. Papers signed, we anxiously waited for the day to arrive. We arrived at the scheduled time and were told that the car was almost ready as promised. We were not disappointed. I have to say this was, by far, the best experience purchasing a car. Tri was professional, knowlegable, patient, and clearly worked as part of a team at Patrick Subaru. I would highly recommend Patrick Motors in Shrewsbury, and Tri Le, of the sales team. More

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My husband and I were looking for a Crossover and visited Patrick Subaru on June 29th. We actually had no intention of purchasing a Subaru, mostly because we believed that they would be out of our price ran Patrick Subaru on June 29th. We actually had no intention of purchasing a Subaru, mostly because we believed that they would be out of our price range. Tri met us at the door and we were immediately impressed with his warm, welcoming demeanor. As he spoke with us about the vehicles that might fit our needs, we were surprised and pleased with his knowledge of every detail of Subaru models and their competitors. He seemed to know every make of crossover and was able to help us compare them to the Forester that we eventually leased. Having done other test drives and made independent comparisons, we knew that his information was accurate. It is a pleasure to speak with a car salesman who listens carefully to your needs and desires, then makes careful recommendations. Tri made us feel comfortable with our choice and let us know that we could reach him at any time if we had any questions or problems. I would gladly recommend Mr. Le to anyone who is contemplating the purchase of a Subaru. More

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I was excited to be purchasing my very first new car. Tri Le greeted me as I walked in the door asking if I needed any help. I said yes telling him that I wanted to see if purchasing a new car would fit into Le greeted me as I walked in the door asking if I needed any help. I said yes telling him that I wanted to see if purchasing a new car would fit into my budget. We talked about cars available and options I wanted and was looking for. He was very pleasant and never made me feel as if options were being pushed onto me. He listened to what I was looking for and explained all options available. We selected 2 vehicles that both meet the price range I was looking for and had the options as well. I only needed to test drive the first vehicle and fell instantly in love with it. He explained some of the features to me as I test drove it. We then went over the cost with all the options and my trade in which they gave me a great deal on. I asked him about a few accessories I wanted and he made sure they were available for me that day and before I knew it I was signing the paper work and with in a few hours I was driving off the lot as a proud new owner of a Subaru Legacy 2013. I left with a great feeling knowing that if I had any additional questions I could reach Tri at the dealership or on his cell phone and it wasn't another "thanks for buying a car bye" attitude. I look forward staying in touch with Tri and the the service department for my auto needs. More

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