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Trish Wilson
Trish Wilson at Diamond Chevrolet of San Bernardino

Trish Wilson

BDC Service Director

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.3
21 Reviews

Languages Spoken

English English

4.3

21 Reviews

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21 Reviews of Trish Wilson

January 21, 2026

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Employee Rating

Employees constantly changing. Service advisors have no clue as to what is going on. Not all but most employees are not welcoming. More

by CCTRANSSVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan megard was rude

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Jan 22, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service at Diamond Chevrolet of San Bernardino. We strive to ensure that our team is knowledgeable and welcoming, and we take your concerns seriously. Please feel free to reach out to me directly so I can address this matter further and improve your future visits. Thank you again for your input. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

January 06, 2026

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Employee Rating

It's convenient you can wait for your car and customer service is pretty good More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez

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Jan 06, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback, Randy! I'm glad to hear that you found the convenience of waiting for your car and our customer service to your satisfaction. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience for all our customers. We look forward to seeing you again soon! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

December 18, 2025

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Employee Rating

Very friendly and efficient staff. I dealt with Trish, Andrea, and Travis. All went above and beyond to get my issue resolved. More

by calcrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our team at Diamond Chevrolet of San Bernardino. It's great to know that Trish, Andrea, and Travis were able to assist you effectively. I appreciate your kind words, and we look forward to seeing you again soon! Best, Michael Salas msalas@daliaauto.com

December 17, 2025

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Employee Rating

The staff is very unwelcoming borderline rude and no one ever knows what is going on with your vehicle. Communication is horrible. Our vehicle has been here three times for the same problem and this would n More

by ramirez.mayra79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karla, James, and 2 other gentlemen at service desk

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Dec 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Mayra. I understand your concerns regarding communication and service, and I appreciate your feedback. We strive for excellent customer service at Diamond Chevrolet of San Bernardino, and it seems we didn't meet your expectations. Please feel free to reach out to me directly to discuss this further. Your satisfaction is important to us, and I want to address any issues you may have. Best, Michael Salas msalas@daliaauto.com

December 10, 2025

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Employee Rating

I’m happy with the service, but very disappointed with You telling me there’s a gash on my tire and not showing me how bad the gash was , the tire got a flat on the freeway on as I drove on the fast lane More

by Strokeitd_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez

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Dec 11, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate your satisfaction with our service, but understand your concern regarding the tire issue. At Diamond Chevrolet of San Bernardino, we strive to provide clear communication and transparency. I would love to discuss this further with you to ensure you have a positive experience moving forward. Please feel free to contact me directly. Thank you for bringing this to our attention. Best, Michael Salas msalas@daliaauto.com

December 05, 2025

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I was pleased with the service my car received. The service manager Alan went above and beyond to get my warranty coverage after a problem with the warranty company. I will definitely take my Mali More

by kinsey951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez , Alan

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Dec 06, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I am glad to hear you were pleased with the service at Diamond Chevrolet of San Bernardino. It's great to know that Alan went above and beyond to assist with your warranty coverage. We look forward to seeing you and your Chevrolet Malibu for any future service needs. Best, Michael Salas msalas@daliaauto.com

November 29, 2025

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Since buying my vehicle I've only taken it here with a great experience that never disappoints me and I shall continue to give my business here. More

by CRUISECONTROL2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez , Luis Diaz

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Nov 30, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you've had a great experience at Diamond Chevrolet of San Bernardino since purchasing your vehicle. Your continued support means a lot to me, and we look forward to serving you for many more visits to come! Best, Michael Salas msalas@daliaauto.com

June 14, 2024

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Employee Rating

He was patient, courteous, knowledgeable and he cared about my concerns and the service was done in a reasonable time. More

by louwebb7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Brady, Nathan Cooke

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Jun 18, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words and for sharing your experience with us, Lou! We are thrilled to hear that you found our team patient, courteous, and knowledgeable. It's fantastic to know that your concerns were addressed with care and that the service was completed promptly. We look forward to welcoming you back to Diamond Chevrolet of San Bernardino in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 06, 2024

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Employee Rating

The servicio after i buy the car was so bad i buy a 2014 brand new car an i have already 5 issues and 7 visits to mecánic More

by Geronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eddie Brady, Nathan Cooke

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Jun 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I'm disappointed to hear about the issues you've experienced with your car after your purchase. We value your feedback and would like to assist you further to ensure your satisfaction. Please feel free to reach out to me directly so I can address the concerns you've encountered. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 01, 2024

Dealership Rating
Employee Rating

The service team will sit on your car for months and lie to you about why it’s not done. The mechanics are incompetent. Glorified parts changers. When they do repair your vehicle they leave the area greasy. More

by aadaire7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karl Bomar, Eddie Brady, Nathan Cooke

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Jun 04, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. We acknowledge your concerns regarding the service experience you had at Diamond Chevrolet of San Bernardino. We strive to provide top-notch service, and we're disappointed to hear that we fell short of your expectations. We take your feedback seriously and would like the opportunity to address this matter further. Please feel free to reach out to me directly so we can work towards a resolution. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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