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Trish Wilson
Trish Wilson at Diamond Chevrolet of San Bernardino

Trish Wilson | Page 2

BDC Service Director

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.5
36 Reviews

Languages Spoken

English English

4.5

36 Reviews

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36 Reviews of Trish Wilson

March 21, 2026

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Employee Rating

Patricia was very helpful Manny as well. Quick and easy great dealer service will be back More

by B58
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I’m thrilled to hear that you found our service to be quick and easy, and that Patricia and Manny were able to assist you. I appreciate your kind words and we look forward to welcoming you back to Diamond Chevrolet of San Bernardino in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 05, 2026

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Employee Rating

Still having problems everytime I take any of my vehicles there. Not sure if I'll return. The service manager went above and beyond to make it right but it's always something. Customer service is subpar More

by HJRJR2320
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you taking the time to share your experience at Diamond Chevrolet of San Bernardino. It's great to hear that our service manager worked hard to assist you, but we understand that ongoing issues can be frustrating. We encourage you to reach out to us directly so we can address your concerns more thoroughly. Your satisfaction is important to us, and we strive to improve our customer service. Thank you for your input, and we hope to have the opportunity to regain your trust. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 05, 2026

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Employee Rating

Super friendly and helpful service advisor. Car was finished in a timely manner because I was waiting for the vehicle. More

by sean.luk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez , Jeramie Diaz

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Mar 05, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Sean! I'm thrilled to hear that you had a positive experience with our friendly and helpful service team at Diamond Chevrolet of San Bernardino. We take pride in providing timely service and appreciate your kind words. We look forward to seeing you again for your next visit! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

February 23, 2026

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Timeliness, clean, friendly, courteous, and now with Saturday appointments, super easy to get in and out. More

by coriannleos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez , Jeramie Diaz

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Feb 23, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your fantastic review, Coriann! I'm glad to hear that you had a positive experience at Diamond Chevrolet of San Bernardino. It's great to know that our cleanliness, friendly service, and Saturday appointments made your visit easy and convenient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

February 21, 2026

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The work t that helped did not explain what was going on with my truck. I was told we could a diagnosis for a rate then say d no the rate went up because they need to look further into where the problem. Bu More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian Gonzalez

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Feb 24, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, Christina. I understand how valuable clear explanations and timely updates are during a service visit. At Diamond Chevrolet of San Bernardino, we aim to provide detailed guidance and attentive support while addressing any vehicle concerns, and your feedback helps us improve communication with our customers. I welcome the opportunity to review your recent service with you. Please feel free to contact me directly. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

January 21, 2026

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Employees constantly changing. Service advisors have no clue as to what is going on. Not all but most employees are not welcoming. More

by CCTRANSSVC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan megard was rude

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Jan 22, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service at Diamond Chevrolet of San Bernardino. We strive to ensure that our team is knowledgeable and welcoming, and we take your concerns seriously. Please feel free to reach out to me directly so I can address this matter further and improve your future visits. Thank you again for your input. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

January 06, 2026

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Employee Rating

It's convenient you can wait for your car and customer service is pretty good More

by Randy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez , Jeramie Diaz

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Jan 06, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback, Randy! I'm glad to hear that you found the convenience of waiting for your car and our customer service to your satisfaction. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience for all our customers. We look forward to seeing you again soon! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

December 18, 2025

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Employee Rating

Very friendly and efficient staff. I dealt with Trish, Andrea, and Travis. All went above and beyond to get my issue resolved. More

by calcrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our team at Diamond Chevrolet of San Bernardino. It's great to know that Trish, Andrea, and Travis were able to assist you effectively. I appreciate your kind words, and we look forward to seeing you again soon! Best, Michael Salas msalas@daliaauto.com

December 17, 2025

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Employee Rating

The staff is very unwelcoming borderline rude and no one ever knows what is going on with your vehicle. Communication is horrible. Our vehicle has been here three times for the same problem and this would n More

by ramirez.mayra79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karla, James, and 2 other gentlemen at service desk

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Dec 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Mayra. I understand your concerns regarding communication and service, and I appreciate your feedback. We strive for excellent customer service at Diamond Chevrolet of San Bernardino, and it seems we didn't meet your expectations. Please feel free to reach out to me directly to discuss this further. Your satisfaction is important to us, and I want to address any issues you may have. Best, Michael Salas msalas@daliaauto.com

December 10, 2025

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Employee Rating

I’m happy with the service, but very disappointed with You telling me there’s a gash on my tire and not showing me how bad the gash was , the tire got a flat on the freeway on as I drove on the fast lane More

by Strokeitd_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez , Jeramie Diaz

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Dec 11, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate your satisfaction with our service, but understand your concern regarding the tire issue. At Diamond Chevrolet of San Bernardino, we strive to provide clear communication and transparency. I would love to discuss this further with you to ensure you have a positive experience moving forward. Please feel free to contact me directly. Thank you for bringing this to our attention. Best, Michael Salas msalas@daliaauto.com

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