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Trisha Stone
Trisha Stone at Lithia Hyundai of Reno

Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.6
101 Reviews

Dealership Experience

3 yrs

Industry Experience

3 yrs

4.6

101 Reviews

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101 Reviews of Trisha Stone

November 29, 2025

Dealership Rating
Employee Rating

Very attentive and friendly Took care of my problem in a very quick and efficient manner More

by Aquarius
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone

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Dec 02, 2025

Lithia Hyundai of Reno responded

Thanks! We’re glad we could quickly and efficiently take care of your issue.

November 20, 2025

Dealership Rating
Employee Rating

I have been pleased with the service recently. courteous, quick and efficient. great improvement over the last year. I speak up when i'm unhappy so it's important to compliment the great improvem More

by CHICKENLEGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Lithia Hyundai of Reno responded

We appreciate your feedback and are glad to hear about the improvements you've noticed. Thank you for choosing us, and we look forward to serving you again in the future! See you next time!

November 13, 2025

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Employee Rating

Great service it only took 1 hour. Was treated very professionally. They also washed my car for me and did a good job. More

by Stephanie Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan the sales manager extremely professional and courteous

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Nov 14, 2025

Lithia Hyundai of Reno responded

Stephanie, thank you for sharing your experience! We are happy to hear our team delivered prompt, professional service. We hope you continue to choose Lithia Hyundai of Reno Service Center for your automotive needs!

November 07, 2025

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Employee Rating

I am always treated very well and promptly served when I do need something. Thank you service team. More

by TRENACERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio, Bryan Mazariegos, Courtney Chienne , Chantel Hughes

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Nov 10, 2025

Lithia Hyundai of Reno responded

Thank you for the five stars! We’re happy to hear you’re always treated well and receive prompt service. We appreciate your support!

November 01, 2025

Dealership Rating
Employee Rating

Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated. More

by JWOSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio, Bryan Mazariegos, Courtney Chienne , Chantel Hughes

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Nov 03, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We’re glad your recall service went smoothly, and we appreciate your feedback about the waiting area. We'll keep that in mind. See you next time!

October 25, 2025

Dealership Rating
Employee Rating

It was a great experience. I really enjoyed the customer service. Everyone there has been helpful since we purchased our vehicle. More

by ALICIATOVAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your feedback! We’re happy to hear that you enjoyed our service here at Lithia Hyundai of Reno! We hope you visit us again if you need anything else in the future. Safe travels!

August 29, 2025

Dealership Rating
Employee Rating

I got service from lithia hyundai very quickly, I am happy with everything, thank you very much ☺️ More

by OLGA2SAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chantel Hughes

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Sep 03, 2025

Lithia Hyundai of Reno responded

Thank you for your positive review! Our Lithia Hyundai of Reno team will be glad to know that you received efficient and thorough service during your visit. Please don't hesitate to reach out if you have any questions. We hope to work with you again in the future. Safe travels!

August 20, 2025

Dealership Rating
Employee Rating

My Service Agent Heather is a wonderful asset. She is professional, knowledgeable, courteous and passionate about her customers. More

by MS.YOLANDA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Foster

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Aug 20, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your wonderful feedback about Heather and the team! We will be sure to pass along your appreciation. See you next time at Lithia Hyundai of Reno!

August 14, 2025

Dealership Rating
Employee Rating

They did great with letting me know about the car. Just took awhile for someone to help us and awhile for just an oil change and tire rotation. More

by SLOR2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 19, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your experience. We're glad to hear that the communication about the car was helpful, but we apologize for any delays during your visit. We appreciate your patience and will work on improving our efficiency in service times. If there's anything else you'd like to discuss, feel free to reach out anytime!

August 07, 2025

Dealership Rating
Employee Rating

Quick to answer all of my questions accurately. Work was done quickly by friendly staff. More

by QB1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chantel Hughes

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Aug 08, 2025

Lithia Hyundai of Reno responded

We're happy the team here at Lithia Hyundai of Reno was able to assist you promptly and efficiently. Thank you for choosing us! If there's anything else we can do for you in the future, reach out anytime. Safe travels!

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