Tristen Brannon
Tristen Brannon at Bowditch Ford

Tristen Brannon | Page 24

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.3
240 Reviews
4.3

240 Reviews

Write a Review

240 Reviews of Tristen Brannon

March 23, 2024

Dealership Rating
Employee Rating

Great service! In and out fast! Friendly staff whole nine yards. Rarely ever a problem there. Keep up the great job my friends. Thanks Steven Burton More

by steveburton910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cusano

January 19, 2024

Dealership Rating
Employee Rating

My experience with this dealership has not been pleasant. It started when I bought my truck 5 years ago with a very unpleasant delivery experience through the latest service. After over two months of troub More

by mjgoose21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Cozzens

Jan 19, 2024

Bowditch Ford responded

We are truly sorry your experience has not been satisfactory. We will be reaching out to you directly to resolve your remaining issues and appreciate the feedback.

November 20, 2023

Dealership Rating
Employee Rating

The people at Bowditch Ford are polite, courteous, and knowledgeable with what they’re doing , I would differently recommend them for all my car’s service needs. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cusano

Nov 21, 2023

Bowditch Ford responded

Renee, thank you for leaving such a great review and high star rating.

November 15, 2023

Dealership Rating
Employee Rating

Hands down the best dealership I have been to for service. They get your vehicle in on time and don’t give you the run around. Great customer service! More

by tylera23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Bowditch Ford responded

Thank you for your business and your positive review!!

November 15, 2023

Dealership Rating
Employee Rating

Took car in for warranty. Initially it took 3 months to get get a replacement engine. Then it took several weeks for installation. Car was returned dirty and it had a scuff on More

by Fatman39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 15, 2023

Bowditch Ford responded

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Bowditch Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you are interested, we would love the opportunity to review your recent service experience with the advisor you worked with. When you have a moment, please reach out to our Customer Relations Manager (Amanda) at amanda.p@bowditchauto.com or 757-591-3633.

November 10, 2023

Dealership Rating
Employee Rating

Bowditch Ford is always top tier. My family has purchased six vehicles from Bowditch in the recent years and they have always been understanding of our needs and wants and are more th More

by Dwp5233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Cozzens, Walter Holmes, Amanda Price , Kelcey Jordan

Nov 10, 2023

Bowditch Ford responded

Thank you for the repeat business and for your positive review of Bowditch Ford!

November 03, 2023

Dealership Rating
Employee Rating

Tristan is my go to every time, I bought my car from Casey and when they sent me too Ford to get my car fixed right after I bought it I’ve never taken it back there because of how attentive Tristan is. More

by kaylaedward424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Bowditch Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

September 13, 2023

Dealership Rating
Employee Rating

Excellent service repairs and customer service communication. I will bring all my vehicles here in the future! More

by d.brett3622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes

Sep 14, 2023

Bowditch Ford responded

Thank you for your positive review!

August 19, 2023

Dealership Rating
Employee Rating

Always takes care of me and my truck. Calls when they see something that needs fixed. Courteous and very thoughtful to share less costly ideas. Always willing to listen to me and what More

by jerrymullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cusano

Aug 22, 2023

Bowditch Ford responded

Thank you for sharing your positive experience here at Bowditch Ford!

June 02, 2022

Dealership Rating
Employee Rating

Fast and honest service. Got me back on the road for the holiday weekend. Thank you More

by HannahC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Bowditch Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

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