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Tristian Rivas

Overview Reviews (318) Inventory (557)

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Tristian Rivas

Tristian Rivas | Page 5

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7

318 Reviews

Overview Reviews (318) Inventory (557)

4.7

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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318 Reviews of Tristian Rivas

January 16, 2026

Dealership Rating

Employee Rating

Courteous and professional Superior customer service coupled with outstanding job knowledge. Overall highly pleasurable experience. coupled with outstanding job knowledge. Overall highly pleasurable experience. More

by combat2004

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

Jan 16, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Courteous, professional, and knowledgeable, each layer of service was stacked just right, like a snowman in a winter wonderland. We’re thrilled you left happy!

January 15, 2026

Dealership Rating

Employee Rating

This is a great dealership from check in to check out they keep you updated they keep you updated More

by Melvin Raphel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 16, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Who says visiting the dealership can’t be a party? Your experience was like the ultimate party bus: seats comfy, vibes high, and updates coming faster than the DJ drops beats. Glad you had a smooth, fun ride all the way to check-out!

January 06, 2026

Dealership Rating

Employee Rating

My experience with the dealership is good. Favorite is Tristian. He's honest, trustworthy, professional, and goes over beyond to assist. Favorite is Tristian. He's honest, trustworthy, professional, and goes over beyond to assist. More

by anitamscott

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

Jan 07, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

When someone earns trust by being clear and dependable, it shows. We’ll be sure Tristian sees this. He truly enjoys helping people feel supported.

January 05, 2026

Dealership Rating

Employee Rating

Work not done as I discussed with him Still not fix Still light pop up Update not available see dealer light pop up Update not available see dealer More

by s.jiwani01

Verified Customer

Recommend Dealer

Other Employees Tagged: Tristian Rivas

Jan 06, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we're sorry to hear of your dissatisfaction and would like to better understand what occurred. Please contact our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com with more details. We'd be happy to look into the situation and confirm your service was completed.

December 30, 2025

Dealership Rating

Employee Rating

Fast service and efficient, Tristan mafe sure I knew everything about what's going on with my car. everything about what's going on with my car. More

by Rileydurrell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

Dec 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It’s always great when service is straightforward and quick. Tristian clearly made your visit a breeze!

December 25, 2025

Dealership Rating

Employee Rating

Very efficient and helpful The team was very efficient and helpful with servicing my car and making sure it was in good condition and helpful with servicing my car and making sure it was in good condition More

by watersnaliciya

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

Dec 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Knowing your car is in good condition brings peace of mind. We’re happy our team delivered that confidence quickly and clearly. Thanks for the five stars.

December 20, 2025

Dealership Rating

Employee Rating

Good I arrived was greeted quickly and had a quick time while I waited in the waiting area as my oil was changed while I waited in the waiting area as my oil was changed More

by Marcus.Allen632

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

Dec 20, 2025 -

Marcus.Allen632 responded

👍🏻

December 18, 2025

Dealership Rating

Employee Rating

Great service again from Tristian. I’ve worked with him when servicing the past few times. Perfect! I’ve worked with him when servicing the past few times. Perfect! More

by Huff1Je

Verified Customer

Recommend Dealer

Yes

Dec 19, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Great service isn’t a one-time thing with Tristian. It’s a chart-topper every time. We love that he keeps hitting all the right notes for your car care. Thanks so much for trusting him and all of us at Norm Reeves Honda North Richland Hills.

December 13, 2025

Dealership Rating

Employee Rating

Great dealership. Maintenance and vehicle prices are too expensive. I'll start changing my oil. Maintenance and vehicle prices are too expensive. I'll start changing my oil. More

by tryanwill26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi there, we're glad to hear you think highly of our dealership. We always want to provide accurate service you can rely on, and if you do decide to visit us again, remember you can check out our service specials anytime. Thank you for the review!

December 12, 2025

Dealership Rating

Employee Rating

Everyone it’s Very friendly and professional, every question was answered! Thank you Norms Honda question was answered! Thank you Norms Honda More

by lirianys.marcano

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Nate Franklin, Richard Sanchez, Mario Vasquez, Angel Flores, Macon Huntsinger, Christian Sanchez , Emmanuel Corpus

Dec 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We love that all your questions were answered and that our team could make you feel supported! Friendly and professional service is always the goal, and we’re glad you noticed. Thank you for trusting Norm Reeves Honda!

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