Troy Craig | Page 11

No Hassle, and great people to work with! Much appreciated!! Didn’t stop until I got the deal I wanted! Much appreciated!! Didn’t stop until I got the deal I wanted! More

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Joe was very personable and very helpful. I was hesitant on buying a new vehicle and he made the entire process easy and comfortable. I was hesitant on buying a new vehicle and he made the entire process easy and comfortable. More

by CHRISTISONKELLY12786 Verified Customer Verified Customer

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Troy and Curtis were very kind and extremely clear with me throughout the whole process! They made sure everything between paperwork and going over the physical car was went over with me before leaving and me throughout the whole process! They made sure everything between paperwork and going over the physical car was went over with me before leaving and made everything an all around great experience More

by brynn0310 Verified Customer Verified Customer

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Everyone is very professional and know the vehicles. I would definitely recommend them to my family and friends. They are truly knowledgeable, I would definitely recommend them to my family and friends. They are truly knowledgeable, More

by ddzaleppa Verified Customer Verified Customer

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Everyone was helpful. Darleen was knowledgeable. Darleen explained the car's features. She made the experience a pleasure. Darleen was knowledgeable. Darleen explained the car's features. She made the experience a pleasure. More

by PAULAP7804 Verified Customer Verified Customer

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The dealership and salesperson, Joe Garcia, were attentive to my preferences and timeline and found the exact Audi A5 I was looking for. There was no pressure and I was informed through the entire p attentive to my preferences and timeline and found the exact Audi A5 I was looking for. There was no pressure and I was informed through the entire process. I would highly recommend this dealership and salesperson to anyone seeking a professional and enjoyable car buying experience. More

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John has much to learn about the product, but is very obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch “ with another salesperson that attempts to to sell you , literally, thousands of dollars in additional warranties , while attempting to disguise the costs in your financing by just saying it would be a few additional dollars in you monthly payment. A $1000 ceramic coat or an $1800 wheel/ tire protection plan are a few examples. “Troy”, did give me a price breakdown when I asked…I was astounded. If a customer should need a wheel or tire for his Audi, the dealer should simply sell him a wheel or tire at a fair price….I can wax my own car. This sort of thing leaves a bad taste. Feels like you are being conned. I don’t like it More

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Great experience - I came from 2 hours away to test drive and purchase a vehicle so we squared away all the details over the phone before my visit. Alex was very easy to work with, and the whole in-person v and purchase a vehicle so we squared away all the details over the phone before my visit. Alex was very easy to work with, and the whole in-person visit couldn't have been smoother. I would definitely recommend this dealership and Alex specifically. More

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Curtis was seamless from start to finish! His pre viewing video was top notch. Extremely helpful and didn’t miss a beat with communication. Thank you for your help Curtis! His pre viewing video was top notch. Extremely helpful and didn’t miss a beat with communication. Thank you for your help Curtis! More

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Salesman was not familiar with car I purchased and unfortunately did not have accessory/option that I was lead to believe was in car...in fact I would of upgraded to an S5 (bought A5 Sportback) had I unfortunately did not have accessory/option that I was lead to believe was in car...in fact I would of upgraded to an S5 (bought A5 Sportback) had I known option not included...was very sad after purchase instead of being happy. People were nice but I'm frustrated..there are medical and physical reasons I needed for this option....Finance service person seemed more interested in getting information out of me about my profession instead of getting down to business... More

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