Troy Craig
Troy Craig at Audi Wyoming Valley

Troy Craig | Page 26

Finance Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.9
425 Reviews

Troy began his career in the automotive industry in 2013, starting out in motorcycle sales before transitioning into car sales. His passion for helping clients find the right vehicle and guiding them through the buying process led him to take the next step in his career, becoming a Finance Manager in 2017. He takes pride in assisting customers with every step toward their next vehicle and ensuring a smooth, enjoyable experience. Outside of work, Troy is an avid dog lover who enjoys spending his free time walking and playing with his two dogs. Fun Fact: Troy’s favorite Audi is the RS7 Sportback!

Dealership Experience

10 yrs, 3 mos

Industry Experience

13 yrs, 7 mos

Specialties & Trainings

PAA Advanced Agent Services

Audi Certified

4.9

425 Reviews

Write a Review

425 Reviews of Troy Craig

March 02, 2024

Dealership Rating
Employee Rating

User friendly from start to finish. Seamless process while trading in vehicle and purchase of new vehicle all within a few hours. More

by ESCHWRTZ
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

Mar 07, 2024

Audi Wyoming Valley responded

We're thrilled to hear about your seamless experience with us! Making the car-buying journey user-friendly and efficient is always our goal. Thank you for choosing us for both trading in your vehicle and purchasing your new one. We aim to provide a hassle-free process, ensuring you spend less time dealing with paperwork and more time enjoying your new ride. We appreciate your feedback and look forward to serving you again in the future!

March 01, 2024

Dealership Rating
Employee Rating

My experience with this dealership and Curtis was nothing but pleasant! I had been to another competitor dealership the same day I visited Audi and it was night and day! I felt my salesman Curtis had my be More

by jdilella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky

Mar 07, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us and specifically highlighting Curtis's exceptional service at Audi Wyoming Valley. We are delighted to hear that your visit to our dealership surpassed your expectations, especially after a less favorable encounter elsewhere. It's truly heartening to know that Curtis provided you with a seamless and respectful experience, ensuring your needs were met without any pressure or pushiness. We pride ourselves on creating a welcoming environment where our customers feel valued and understood, and Curtis's dedication to your satisfaction perfectly reflects that ethos. We understand that purchasing a new vehicle can often be a daunting process, but we're thrilled to have made it as pleasant and stress-free for you as possible. Your recommendation means the world to us, and we are grateful for your trust and confidence in both Curtis and our dealership. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again and remain your dealership of choice for all your automotive needs.

February 23, 2024

Dealership Rating
Employee Rating

Great dealership. They followed through on what they promised and got me the car I was waiting for. Very happy. More

by Lido506
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

February 22, 2024

Dealership Rating
Employee Rating

This is the 5th a8 I've secured at WVM. My experience with Charles McFadden was equal to that of his predecessor Steve Ubaldini. They make getting a car enjoyable. More

by BRIANLONERGAN55
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

Mar 07, 2024

Audi Wyoming Valley responded

Thank you for choosing West Valley Motors for the fifth time! We greatly appreciate your loyalty and trust in our dealership. We're thrilled to hear that Charles McFadden provided you with an experience equal to that of his predecessor, Steve Ubaldini. Ensuring our customers have an enjoyable car-buying experience is always our top priority, and it's wonderful to know that both Charles and Steve have met your expectations. Should you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

February 21, 2024

Dealership Rating
Employee Rating

Knowledgeable and professional. Their personal attention gave me confidence with the purchase. Very helpful followup communication. More

by PAULSANDY57
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

February 01, 2024

Dealership Rating
Employee Rating

Randy was a phenomenal individual to work with, his customer service was exceptional. I enjoyed doing business here, the buying process was easy, and I left same day with my brand new car. I will go ba More

by Leslypina308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

Mar 07, 2024

Audi Wyoming Valley responded

We're thrilled to hear about your fantastic experience with Randy! Thank you for taking the time to share your feedback. It's wonderful to know that Randy's exceptional customer service made your buying process easy and enjoyable. We take pride in providing high-quality vehicles and outstanding service, and we're delighted that you're considering returning to us in the future. We'll be sure to pass along your kind words to Randy—he'll be delighted to hear them!

February 01, 2024

Dealership Rating
Employee Rating

Clean, well equipped and easy access. The people that work there are friendly and knowledgeable. More

by Collins3141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky

Mar 07, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our facility clean, well-equipped, and easy to access. Providing a comfortable and convenient experience for our customers is always our top priority. We take great pride in our team, and it's fantastic to hear that you found our staff to be friendly and knowledgeable. We strive to create a welcoming environment where customers feel supported and informed throughout their experience with us. We appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon! If you have any further questions or need assistance, please don't hesitate to reach out.

January 28, 2024

Dealership Rating
Employee Rating

They answered all my questions very well and made purchasing my vehicle fast and easy. The car runs excellent and is just as described. More

by Dani
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

January 28, 2024

Dealership Rating
Employee Rating

I want to personally thank Bridget for making the process of purchasing my new vehicle simple and uncomplicated. Her and the Audi team provide excellent customer service as they walked me through the More

by tooke1015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia , Bridget Walsh

January 27, 2024

Dealership Rating
Employee Rating

The Dealership, our salesman, Curtis and Troy went above and beyond to get us into our dream car. Excellent experience! I highly recommend Audi of Wyoming Valley More

by Cindy T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky

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