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Troy Guillory

Overview Reviews (87) Inventory (186)

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Troy Guillory

Troy Guillory | Page 9

Sales Consultant

Bondy's Nissan

3693 W Main St
Dothan, AL 36305

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4.9

87 Reviews

Overview Reviews (87) Inventory (186)

Dealership Experience

21 yrs, 2 mos

4.9

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Troy Guillory

September 03, 2023

Dealership Rating

Employee Rating

Poor service in the oil. change department oil left on top of the motor. Got home oil on the garage floor. Scratches left on wheel from tire rotation. Or Balance of wheels. I change department oil left on top of the motor. Got home oil on the garage floor. Scratches left on wheel from tire rotation. Or Balance of wheels. It happened the last oil change!! Different tech. How would tou feel? But I will be back!! Hopefully better next time. Scratches ?? More

by EDDIEMCCART

Verified Customer

Workmanship

Recommend Dealer

Other Employees Tagged: Corey Blalock, Eric Carroll

August 28, 2023

Dealership Rating

Employee Rating

Our over all experience was great! Everyone was very nice and helped us to get what we wanted. Everyone was very nice and helped us to get what we wanted. More

by AMANDASMITH1978

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kalimah Thompson, Greg West, Greg Bass

Sep 01, 2023 -

Bondy's Nissan responded

Amanda, we're happy you found our staff to be so supportive during your experience here at Bondy's Nissan, Inc..Thank you for taking a moment to share your kind words! - Mary Baker, Customer Service Manager

August 23, 2023

Dealership Rating

Employee Rating

Very easy to work with, quick process and friendly personnel. Would buy from Bondy’s again in the future. personnel. Would buy from Bondy’s again in the future. More

by KACIERJOHNSON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Bass , Andrew Turner

Aug 28, 2023 -

Bondy's Nissan responded

Yes! Your kind words mean so much to us! Not only did we do a good job, but so much so that you will return in the future. Thank you for trusting us to take care of all your Nissan needs! - Mary Baker, Customer Service Manager

August 18, 2023

Dealership Rating

Employee Rating

Great experience - they made a stressful decision to making me feel comfortable and excited!! Thanks making me feel comfortable and excited!! Thanks More

by SPIKESFARMS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 22, 2023 -

Bondy's Nissan responded

Car buying has a bad stereotype, so we're glad you had a "Great experience" at Bondy's Nissan in Dothan, AL. We will pass along your kind words to Troy as well. Congrats! - Mary Baker, Customer Service Manager

August 14, 2023

Dealership Rating

Employee Rating

EDIT: I upgraded rating to four stars due to dealership reaching out to me and being reminded the extended warranty has a deductible. The service experience was fine, wait time was ok, but I don't under reaching out to me and being reminded the extended warranty has a deductible. The service experience was fine, wait time was ok, but I don't understand why, with what I thought was a "bumper-to-bumper" extended warranty, I would have to pay for a tpms sensor separation. The car is just over three years old, the tires are half that age. The only reason I didn't push the issue harder was because the charge was under $40. More

by HAWKDRIVER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Carroll

Aug 18, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We cannot be sure on your specific situation but usually a repair around $40 is under the deductible for the extended warranty. If the extended warranty company denied the claim we would have to reach out to them for an explanation on the denial. We are happy to look further into this if you would like to reach out to your advisor! If there is anything we can do to assist you feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 09, 2023

Dealership Rating

Employee Rating

Our old Pathfinder was totaled. It protected us so well we bought a brand new one. Troy made an unexpected car shopping experience doable and pleasant. It protected us so well we bought a brand new one. Troy made an unexpected car shopping experience doable and pleasant. More

by DMIRWIN

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Greg Bass, Jayme Lemon

Aug 12, 2023 -

Bondy's Nissan responded

Everyone here at Nissan is happy to hear your previous Nissan Pathfinder did its job and kept you safe during an accident. Although an unplanned shopping trip for sure, we appreciate you trusting us with your Nissan needs and we know you will enjoy your 2023 Nissan Pathfinder (with even more safety features then your previous model). - Mary Baker, Customer Service Manager @ Bondy's Nissan

July 30, 2023

Dealership Rating

Employee Rating

It was the best car buying experience I’ve ever had. Every person in the entire process was a true courteous professional. Every person in the entire process was a true courteous professional. More

by LAKREMER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Bass, Corey Blalock , Javier Franklin, Andrew Turner

Aug 07, 2023 -

Bondy's Nissan responded

Larry, we are so happy to read such a great review about Bondy's Nissan! We appreciate our customers and hope every customer feels they had an excellent experience with our dealership! Congrats and enjoy your new Nissan! - Mary Baker, Internet Sales Manager

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