Dealership Experience
20 yrs, 9 mos
79 Reviews
Write a Review79 Reviews of Troy Guillory
September 23, 2023
I was tready with respect and every one that I spoked with was so nice. I want to Troy and every one who made it possible for me to purchase my SUV.Thank you all so much. with was so nice. I want to Troy and every one who made it possible for me to purchase my SUV.Thank you all so much. More
September 03, 2023
Poor service in the oil. change department oil left on top of the motor. Got home oil on the garage floor. Scratches left on wheel from tire rotation. Or Balance of wheels. I change department oil left on top of the motor. Got home oil on the garage floor. Scratches left on wheel from tire rotation. Or Balance of wheels. It happened the last oil change!! Different tech. How would tou feel? But I will be back!! Hopefully better next time. Scratches ?? More
Other Employees Tagged: Corey Blalock, Eric Carroll
August 28, 2023
Our over all experience was great! Everyone was very nice and helped us to get what we wanted. Everyone was very nice and helped us to get what we wanted. More
Other Employees Tagged: Kalimah Thompson, Greg West, Greg Bass
August 14, 2023
EDIT: I upgraded rating to four stars due to dealership reaching out to me and being reminded the extended warranty has a deductible. The service experience was fine, wait time was ok, but I don't under reaching out to me and being reminded the extended warranty has a deductible. The service experience was fine, wait time was ok, but I don't understand why, with what I thought was a "bumper-to-bumper" extended warranty, I would have to pay for a tpms sensor separation. The car is just over three years old, the tires are half that age. The only reason I didn't push the issue harder was because the charge was under $40. More
Other Employees Tagged: Eric Carroll
August 09, 2023
Our old Pathfinder was totaled. It protected us so well we bought a brand new one. Troy made an unexpected car shopping experience doable and pleasant. It protected us so well we bought a brand new one. Troy made an unexpected car shopping experience doable and pleasant. More
Other Employees Tagged: Greg Bass, Jayme Lemon
July 30, 2023
It was the best car buying experience I’ve ever had. Every person in the entire process was a true courteous professional. Every person in the entire process was a true courteous professional. More
Other Employees Tagged: Greg Bass, Corey Blalock , Javier Franklin, Andrew Turner
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