1,321 Reviews
Write a Review1321 Reviews of Troy Hanlon
May 30, 2018
Service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service More
Other Employees Tagged: Bill Hearley, Gerry Dariano, Jay Ostrander, Rob Hitchcock , Michelle Hamel, Victoria McLaughlin, Kevin Ruscio
May 28, 2018
Completed in time as scheduled They ordered replacement part that required a couple hours to install. I requested that our car by ready by noon as I may have needed the car for taki They ordered replacement part that required a couple hours to install. I requested that our car by ready by noon as I may have needed the car for taking a sick cat to the vet. They completed the work as requested and called me about 11:20am. Great customer service! More
Other Employees Tagged: Jay Ostrander , Nick Saccone
May 27, 2018
Great sales and service. Beats the Competition Metro Ford always treats me and my family great. Kevin is an awesome salesman and got me hooked up with an awesome deal. Metro Ford truly beats the c Metro Ford always treats me and my family great. Kevin is an awesome salesman and got me hooked up with an awesome deal. Metro Ford truly beats the competition's deals and has the greatest stock of F150s in the capital region. Dave and Dave are so friendly and are never to busy to come out of the office and say hello and thanks to the customer. More
Other Employees Tagged: Dave Carach, Dave Dariano , Rob Dariano, Michelle Hamel, Bill Marincic, Kevin Ruscio
May 26, 2018
F-150 Service Truck had fault warning for Hillside Descent. Truck was dropped off Sunday evening, repairs made on Monday, Called by Troy on Monday afternoon to disc Truck had fault warning for Hillside Descent. Truck was dropped off Sunday evening, repairs made on Monday, Called by Troy on Monday afternoon to discuss repairs made, Truck picked up Monday evening. Problem has not returned. More
May 25, 2018
Service Always great service at Metro Ford. Staff is always friendly, courteous and professional. I always get my questions answered no matter how many I h Always great service at Metro Ford. Staff is always friendly, courteous and professional. I always get my questions answered no matter how many I have. They are always patience with my questions and I am always treated with respect. More
May 25, 2018
Much better then past years Troy got all my information out the computer that I email when making the appointment . Asked if there was anything else that needed service and took Troy got all my information out the computer that I email when making the appointment . Asked if there was anything else that needed service and took my keys and within a few minutes my vehicle was on a lift and being worked on. After all the service was complete again he asked if there was anything else he could do and gave me a hand shake and thank me for the business. More
May 25, 2018
Satisfied Service was excellent Troy hanion service advisor is top notch and should be comendet for excellent service he is awesome and mike the service technic Service was excellent Troy hanion service advisor is top notch and should be comendet for excellent service he is awesome and mike the service technician was great he found the problem and address it More
May 25, 2018
75000 mile service Got me in for service the same day and got me out quickly . Explained everything clearly and with courtesy . Also detailed price quote and was spot on Got me in for service the same day and got me out quickly . Explained everything clearly and with courtesy . Also detailed price quote and was spot on. More
May 23, 2018
Excellent customer service! Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he called me right away. More
May 23, 2018
Service center The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With tha The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With that said like any business employees can make mistakes but they make it right . More
Other Employees Tagged: Jay Ostrander , Amanda Blount, Michelle Hamel