1,318 Reviews
Write a Review1318 Reviews of Troy Hanlon
May 17, 2018
Great Service Experience I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They look over each vehicle, let me know what needs work now, and what to plan on In the future. The work has been done well, and I feel done at a competitive price. As a testament, we do a lot of long trips and experienced no problems on the trips. Two vehicles are over 20 years old. More
Other Employees Tagged: Gerry Dariano, Jay Ostrander, Rob Hitchcock, Gary Askew , Don Eden
May 15, 2018
Inspect and change Had my car inspected and the oil change in just about an hour! We waited for the car. The dealership provides beverages and snacks (nice touch). Our s Had my car inspected and the oil change in just about an hour! We waited for the car. The dealership provides beverages and snacks (nice touch). Our salesman came over to make sure everything was okay, as we purchased the Escape May 1, 2017. I told him just routine maintenance, no worries! I recommend Metro Ford to anyone looking for a vehicle. Great Service, Friendly and Competent! Thank you Troy, Bill, Jay and our salesguy Joe C. Excellent. More
Other Employees Tagged: Joe Camuglia, Bill Thorpe, Jay Ostrander , AJ Denton
May 15, 2018
Excellent service and great facility The entire service team at Metro is first class! Always getting great deals and service as promised. Bill, Trpy and Jay are great! Great deal on tir The entire service team at Metro is first class! Always getting great deals and service as promised. Bill, Trpy and Jay are great! Great deal on tires...in and out quickly and a great waiting area with coffee and snacks and a place to work. More
Other Employees Tagged: Bill Thorpe, Jay Ostrander
May 15, 2018
New tires I wanted new tires that were not just OEM replacements. Troy was very helpful searching through the different tires that were available to find what I I wanted new tires that were not just OEM replacements. Troy was very helpful searching through the different tires that were available to find what I was looking for. More
May 13, 2018
Hanlon’s Service Department is Outstanding I would have dumped my Expedition (and not purchased another Ford) years ago, were it not for Troy Hanlon in the service department. He is upfront a I would have dumped my Expedition (and not purchased another Ford) years ago, were it not for Troy Hanlon in the service department. He is upfront and accommodating at every turn. No bull, and no work is ever pushed that is not necessary. More
Other Employees Tagged: Jay Ostrander
May 12, 2018
Efficient and friendly! The last two times I have had service done the experience was great! They kept their word on price timing and they were very friendly! The last two times I have had service done the experience was great! They kept their word on price timing and they were very friendly! More
May 08, 2018
Electrical Issue Metro service was very thorough and took the time to go over my truck with a fine tooth comb to insure they were not missing anything. The extra time Metro service was very thorough and took the time to go over my truck with a fine tooth comb to insure they were not missing anything. The extra time spent paid off as they uncovered the issue, resolved the problem and my truck has been running tip top ever since. Thanks for the great support Metro service! More
Other Employees Tagged: Dave Carach, Joe Camuglia, Jay Ostrander , Michelle Hamel
May 03, 2018
Body work Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it More
May 01, 2018
As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my visit. More
Other Employees Tagged: Bill Thorpe
April 30, 2018
Awesome Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! More