Troy Hanlon
Troy Hanlon at Metro Ford
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Troy Hanlon | Page 131

Service Manager

Metro Ford

3601 State St.
Schenectady, NY 12304

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4.7
1,318 Reviews
4.7

1,318 Reviews

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1318 Reviews of Troy Hanlon

May 17, 2018

Dealership Rating
Employee Rating

Great Service Experience I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They More

by bobmerry726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 15, 2018

Dealership Rating
Employee Rating

Inspect and change Had my car inspected and the oil change in just about an hour! We waited for the car. The dealership provides beverages and snacks (nice touch). Our s More

by MICHELELUPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Camuglia, Bill Thorpe, Jay Ostrander , AJ Denton

May 15, 2018

Dealership Rating
Employee Rating

Excellent service and great facility The entire service team at Metro is first class! Always getting great deals and service as promised. Bill, Trpy and Jay are great! Great deal on tir More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe, Jay Ostrander

May 15, 2018

Dealership Rating
Employee Rating

New tires I wanted new tires that were not just OEM replacements. Troy was very helpful searching through the different tires that were available to find what I More

by DQPRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 13, 2018

Dealership Rating
Employee Rating

Hanlon’s Service Department is Outstanding I would have dumped my Expedition (and not purchased another Ford) years ago, were it not for Troy Hanlon in the service department. He is upfront a More

by Glen976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander

May 12, 2018

Dealership Rating
Employee Rating

Efficient and friendly! The last two times I have had service done the experience was great! They kept their word on price timing and they were very friendly! More

by JONESNE625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 08, 2018

Dealership Rating
Employee Rating

Electrical Issue Metro service was very thorough and took the time to go over my truck with a fine tooth comb to insure they were not missing anything. The extra time More

by RIGGIADAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Carach, Joe Camuglia, Jay Ostrander , Michelle Hamel

May 03, 2018

Dealership Rating
Employee Rating

Body work Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it More

by cartersw10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 01, 2018

Dealership Rating
Employee Rating

As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my More

by JAMPRO55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe

April 30, 2018

Dealership Rating
Employee Rating

Awesome Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! More

by LISABLYTH17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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