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Troy Snyder
Refer Me
126 Reviews
Dealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Languages Spoken
English
126 Reviews
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126 Reviews of Troy Snyder
October 15, 2018
Disappointing experience overall Long story short I’m very disappointed by this dealership as a whole. They are super nice and helpful in the process of purchasing a vehicle. When it Long story short I’m very disappointed by this dealership as a whole. They are super nice and helpful in the process of purchasing a vehicle. When it comes to needed help after your purchase they are almost impossible to contact. Customers are a number to them and are not valued at all. Troy was my salesman he was honestly very nice and helpful. My issue has been with the Finance department. I purchased my vehicle on 8/30/18. I kept looking for my payment it’s never came. I figured maybe it’s delayed with a first payment. I received a letter from the Byers dealership on 10/2/18 stating that my credit app was declined. So I reached out to them the same day. I wasn’t sure if I needed to return the vehicle or what the next step was. Honestly, I don’t think Byers would have ever contacted me first. They said it was nothing to worry about that Toyota Financial Services was holding the deal because the contract wasn’t dated. So the financial department at Byers Toyota sent me a email with the ONLY last page of my contract and had me date it then email it back. So finally I hear from Toyota Financial Services With my payment information. Not only is my payment now passed due it’s also not the payment I agreed to pay. So before paying the payment I called Toyota back left 3 voicemail no one answers my voicemails. I sent a email to the man who sent me my contract to date. I received a email stating that it was because of gap insurance which I said I declined when they asked me if I wanted it. During the paperwork with the financial department apparently the computer system wasn’t working so we had to do a paper contract. Financial department told me they would look into it and never called me back. I sent another email and left voicemail. Finally, I got a email back saying. I signed it so I have to make the payments. Unfortunately for me those payments are to high. I agreed to the most I could pay so now I’m stuck with a vehicle I can’t afford. Still trying to figure how I can return the vehicle or refinance the vehicle. Still haven’t heard back to see what my options are. More
by GRAY_KACIE
Verified CustomerOther Employees Tagged: Dave Howard
Helpful 
October 13, 2018
Great buying experience Absolutely no pressure. Salesman was very patient, very knowledgable and made this a very pleasant buying experience. Ive purchased 4 new cars in my l Absolutely no pressure. Salesman was very patient, very knowledgable and made this a very pleasant buying experience. Ive purchased 4 new cars in my life and this was not the normal way you get treated at a dealership. I dont believe I will ever buy another vehicle unless its purchased from the Byers, and I'll hope Troy Snyder is still associated!! More
by Marengodoug
Other Employees Tagged: Kannon Grant
October 08, 2018
great I have bought 3 vehicles here and all were good experiences. Troy was friendly and knowledgeable. Finance was easy and quick. Troy even gave me a sand I have bought 3 vehicles here and all were good experiences. Troy was friendly and knowledgeable. Finance was easy and quick. Troy even gave me a sandwich for lunch More
by MORROW7
October 08, 2018
Outstanding! This place really took care of me, had great service and even tho it was a busy day they still found ways to answer any of my questions and help me ge This place really took care of me, had great service and even tho it was a busy day they still found ways to answer any of my questions and help me get exactly what I was looking for. Very happy with this place and would recommend anyone to look to buy new or used to go here. More
by ZGILES42
September 30, 2018
Great experience! Troy was very engaging, informative and had excellent follow up. Your finance man was very helpful. I was pleased with the interest rate he was able Troy was very engaging, informative and had excellent follow up. Your finance man was very helpful. I was pleased with the interest rate he was able to get for me. Yes indeed, I would absolutely recommend Byers Toyota. More
by REGENASPRABARY
September 04, 2018
Good car buying experience. Great cars. Helped me out of a bad deal into a great one. Would shop here again. Fast friendly visit, found just what I was looking for. Helped me out of a bad deal into a great one. Would shop here again. Fast friendly visit, found just what I was looking for. More
by B.CRABTREE53
September 03, 2018
service The service was quick and done right .Tara is always a pleasure to see and if she ever leaves you will have a huge loss!!! The service was quick and done right .Tara is always a pleasure to see and if she ever leaves you will have a huge loss!!! More
by KRISTINREED
Other Employees Tagged: Bill Smith, Tara Farmer
September 02, 2018
Trade in and new car purchase Troy spent a lot of time with me during the purchase process to be assured that I left satisfied. He is trying hard in his sales position. Troy spent a lot of time with me during the purchase process to be assured that I left satisfied. He is trying hard in his sales position. More
by LESCHORR
Other Employees Tagged: Bill Smith, Tara Farmer
September 01, 2018
This novice was unsure going in but came away happy! I’ve bought cars from private owners for years and had little experience with dealers. This was also my first lease. Troy was a great listener and ga I’ve bought cars from private owners for years and had little experience with dealers. This was also my first lease. Troy was a great listener and gave me good information. He found us the car and the deal that met all of our needs. We are very happy with the Toyota product and the great service at Byers Toyota. More
by JohnL
August 19, 2018
Painless Purchase Purchasing my Highlander was painless. No high pressure sales. My only negative was the finance dept was backed up and it seemed to take an inordina Purchasing my Highlander was painless. No high pressure sales. My only negative was the finance dept was backed up and it seemed to take an inordinate amount of time to finalize the purchase. More
by JKAMERIC
