Dealership Experience
5 yrs, 6 mos
Languages Spoken
English
Mandarin
36 Reviews
Write a Review36 Reviews of Troy Sun
October 28, 2019
Correction of previous Not so "Great experience" - PMARCH2000 VERIFIED CUSTOMER At Rallye Lexus I got the car of my (current) dreams at a fair price the same day. HOWEVER, Not so "Great experience" - PMARCH2000 VERIFIED CUSTOMER At Rallye Lexus I got the car of my (current) dreams at a fair price the same day. HOWEVER, I got totally jerked on my return of my previous lease- seemingly because I negotiated a good deal on this current lease. I legally owned that car for almost another full month, as that current lease was already paid just days before shopping for the new vehicle, But Rallye strong-armed that car from me and would not reimburse me for the months payment. They held my new car hostage until I returned the vehicle I still owned.. Hence, I would have been paying for the new car for those 3 plus weeks and not have use of it. I was forced to give them my vehicle I had paid for for almost another full month left Not cool and not legal. I am entitled to be reimbursed. More
September 18, 2019
Loyalty Rallye is excellent dealer and i am the customer more then 15 years. They treat me as a family member. Salesman and the manager always welcome me w Rallye is excellent dealer and i am the customer more then 15 years. They treat me as a family member. Salesman and the manager always welcome me with smile. Very clean place. More
March 30, 2019
Excellent Customer Service from Rallye Lexus Troy Sun from Rallye Lexus was excellent in helping my wife and I find our CPO vehicle. He was very upfront and honest from inception. We did not feel Troy Sun from Rallye Lexus was excellent in helping my wife and I find our CPO vehicle. He was very upfront and honest from inception. We did not feel rushed or pressured to purchase the vehicle. His professionalism is top notch. If you’re looking for a vehicle, Troy from Rallye Lexus is the person you must see. Our experience is nothing short of exceptional. I would highly recommend Rallye Lexus for all my family and friends. More
March 14, 2019
Body work I was happy with the work they did to my car but I’m not happy that they stole my sunglasses Well I’m hoping that they can make a right for me and I was happy with the work they did to my car but I’m not happy that they stole my sunglasses Well I’m hoping that they can make a right for me and reimburse me for my sunglasses back I choose to take car to Lexus for a reason so I can have peace of mind i should my car to mom or pop shop but I chooses Lexus because of the customer service and a quality of work please all I want from you guys to reimburse me for my glasses More
Other Employees Tagged: Jay Rosenthal
March 05, 2019
Great sales Me and my friend we both took a car from Troy ,it was easy since my friend got car from Troy before.everything worked out so smoothly.will recommend T Me and my friend we both took a car from Troy ,it was easy since my friend got car from Troy before.everything worked out so smoothly.will recommend Troy to my friends who wants buy a Lexus More
March 04, 2019
I had wonderful experience purchasing a used I had been looking for a used RX 350 ,which they had on the lot. Troy let me and my friend drive the car around and then gave us an excellent price. A I had been looking for a used RX 350 ,which they had on the lot. Troy let me and my friend drive the car around and then gave us an excellent price. All in all,it worked out beautifully More