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Troy Sun
43 Reviews
Dealership Experience
7 yrs, 6 mos
Languages Spoken
English
Mandarin
43 Reviews
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43 Reviews of Troy Sun
July 15, 2020
Love my nx200t. But the coolant fluid and the water in the battery were both very low when I picked up car. So I’m not sure if all of the 161 points were actually completed the battery were both very low when I picked up car. So I’m not sure if all of the 161 points were actually completed More
by QUBEFOUR
Verified CustomerOther Employees Tagged: Leo Cruz, Denise
June 22, 2020
Cooperative employees. Employees were engaging and willing to satisfy the buyer by making a sale. Personal attention was noted throughout the process. No tension - no stress Employees were engaging and willing to satisfy the buyer by making a sale. Personal attention was noted throughout the process. No tension - no stress. An enjoyable experience. More
by PC828
Other Employees Tagged: Leo Cruz, Josh Weiss
January 15, 2020
Troy, the salesman, was great. Friendly and efficient. Also the selection was tremendous. They had the exact model I wanted. I had my car all ready to go by the end of the day. Also the selection was tremendous. They had the exact model I wanted. I had my car all ready to go by the end of the day. More
by JJFRANCO
December 17, 2019
Bought 4 cars on recent promotion, turned 3 in. Professional operation throughout the organization, especially Sales and Preowned teams. Minor complications were corrected easily with Strong Staff Professional operation throughout the organization, especially Sales and Preowned teams. Minor complications were corrected easily with Strong Staff and Outstanding Management. No reason to go anywhere else. More
by CF
Other Employees Tagged: Anthony Costanzo , Leo Cruz
November 02, 2019
Honest in pricing, I went to Rallye Lexus with a problem from a different Lexus Dealership. Rallye Lexus resolved the issue. Now I am happy with my new Car purchased fr I went to Rallye Lexus with a problem from a different Lexus Dealership. Rallye Lexus resolved the issue. Now I am happy with my new Car purchased from Rallye Lexus. The price they show you is what you pay. No hidden fees or extra dealership fees. I am planning to buy another car from Rallye Lexus. More
by OMEK2006
Other Employees Tagged: Michelle gonzalez
October 30, 2019
Personable and Professional Dealers, Transparent Process I was able to trade in my vehicle and purchase a low mileage cpo in a professional and efficient manner. I was greeted by the pre owned manager Leo a I was able to trade in my vehicle and purchase a low mileage cpo in a professional and efficient manner. I was greeted by the pre owned manager Leo and immediately found the car buying experience fair and transparent. I was able to work with Troy Sun and Leo in negotiating a good price for the car, work with Chris to get the best rate in financing and will continue to go to Rallye for future purchases. I have already recommended them to friends and family and will continue to do so. I came all the way from Westchester and it was well worth the trip. More
by angelr1123
Other Employees Tagged: Leo Cruz, Chris Maliarakis
October 28, 2019
Correction of previous Not so "Great experience" - PMARCH2000 VERIFIED CUSTOMER At Rallye Lexus I got the car of my (current) dreams at a fair price the same day. HOWEVER, Not so "Great experience" - PMARCH2000 VERIFIED CUSTOMER At Rallye Lexus I got the car of my (current) dreams at a fair price the same day. HOWEVER, I got totally jerked on my return of my previous lease- seemingly because I negotiated a good deal on this current lease. I legally owned that car for almost another full month, as that current lease was already paid just days before shopping for the new vehicle, But Rallye strong-armed that car from me and would not reimburse me for the months payment. They held my new car hostage until I returned the vehicle I still owned.. Hence, I would have been paying for the new car for those 3 plus weeks and not have use of it. I was forced to give them my vehicle I had paid for for almost another full month left Not cool and not legal. I am entitled to be reimbursed. More
by PMARCH2000
September 18, 2019
Loyalty Rallye is excellent dealer and i am the customer more then 15 years. They treat me as a family member. Salesman and the manager always welcome me w Rallye is excellent dealer and i am the customer more then 15 years. They treat me as a family member. Salesman and the manager always welcome me with smile. Very clean place. More
by INFO73
March 31, 2019
Excellent Customer Service from Rallye Lexus Troy Sun from Rallye Lexus was excellent in helping my wife and I find our CPO vehicle. He was very upfront and honest from inception. We did not feel Troy Sun from Rallye Lexus was excellent in helping my wife and I find our CPO vehicle. He was very upfront and honest from inception. We did not feel rushed or pressured to purchase the vehicle. His professionalism is top notch. If you’re looking for a vehicle, Troy from Rallye Lexus is the person you must see. Our experience is nothing short of exceptional. I would highly recommend Rallye Lexus for all my family and friends. More
by Anthonyjhoe
