Troy Sun
Troy Sun at Rallye Lexus
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Troy Sun

Sales&Leasing Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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rated
36 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

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rated

36 Reviews

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36 Reviews of Troy Sun

February 16, 2024

Dealership Rating
Employee Rating

Rallye is the best dealership I've ever worked with and I'm an old guy, I've dealt with a lot of dealerships More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

June 29, 2023

Dealership Rating
Employee Rating

Troy Sun is very helpful before and after purchase. The price was exactly what we agreed on. No hidden or extra charges. I am happy with my RX350h premium plus. It took over a month to get the car afte More

by OMEK2006
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Rallye Lexus responded

It's fantastic to hear that Troy provided you with great customer service while assisting you with your new RX350h! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Lexus! Stefanie Horn 516-676-4000

May 24, 2022

Dealership Rating
Employee Rating

The best of the best dealer of the United States of America in the year of 2022! More

by LIANG0
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Matheos, Adnan Baig

May 24, 2022

Rallye Lexus responded

Thank you for stopping by to share your positive feedback! We are so grateful for your support and we hope to see you back at Rallye Lexus in the future. Safe travels!

March 07, 2022

Dealership Rating
Employee Rating

Nice car and great service . The sale person is very good as well.I will buy other Lexus soon . More

by TONY000919
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok, Jeffrey Matheos

Mar 07, 2022

Rallye Lexus responded

Tony, we are thrilled that you had such a positive purchase experience with our team! Thank you for choosing Rallye Lexus and for stopping by to share your feedback. Safe travels until we see you again!

January 18, 2022

Dealership Rating
Employee Rating

The store was very patient and helpful. I felt very happy with purchased, and also felt everything was in order and in controlled for my first time maintaining. Highly recommended! More

by TINA101.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 19, 2022

Rallye Lexus responded

Tina, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

Dealership Rating
Employee Rating

Every aspect of the purchase was done with professionalism and courtesy. There was no haggling over price and car was delivered as promised More

by JRO48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

October 22, 2021

Dealership Rating
Employee Rating

Professional, courteous, accommodating--a pleasure to deal with! This is my third car purchase from Rallye and I look forward to future ones as well. The entire process was seamless! More

by hbweber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Oct 22, 2021

Rallye Lexus responded

We couldn't be happier to have you as a repeat customer! Thank you for choosing Rallye Lexus and for taking the time to leave us a review. Safe travels until we see you next!

October 06, 2021

Dealership Rating
Employee Rating

Knowledgeable, professional and reliable. I have purchased at least three cars now from Rallye and have always been quite satisfied. I highly recommend them! More

by hbweber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Rallye Lexus responded

We couldn't be happier to have you as a repeat customer! Thank you for choosing Rallye Lexus and for taking the time to leave us a review. Safe travels until we see you next!

September 15, 2021

Dealership Rating
Employee Rating

Rallye Lexus is amazing. Troy the Salesperson made my purchase seamless and effortless. I was able to finalize my purchase and pick up my new vehicle in under 24 hrs from start to finish. Everything prom More

by VCNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

Sep 15, 2021

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Troy and the Rallye Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 09, 2021

Dealership Rating
Employee Rating

Good job overall, but only registered and titled car in Florida in my name, not in both our names as requested. Hence, only 4 stars. More

by LEOCKAMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo

Oct 05, 2021

Rallye Lexus responded

Hi Leo - Thank you for sharing your experience with us. We're glad your overall visit was a positive one, but I would like to ensure that your needs are taken care of. I will be sharing your feedback internally to help identify what occurred, and how this can be avoided in the future. If I can assist you in any way at this juncture please reach out to me directly. Thank you, Jeff Matheos - New Car Manager - 516-629-7606

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