Dealership Experience
5 yrs, 6 mos
Languages Spoken
English
Mandarin
36 Reviews
Write a Review36 Reviews of Troy Sun
September 28, 2020
Great communication, service and seamless buying experience. Thank you Troy Sun and his co worker Lauren hu for your patience and helping me and my wife with her first car purchased. experience. Thank you Troy Sun and his co worker Lauren hu for your patience and helping me and my wife with her first car purchased. More
Other Employees Tagged: Lauren hu
August 14, 2020
Absolutely the best dealership I ever worked with..Troy was excellent he answered every questions I had promptly and even after they delivered the car I called with a few things and he was always glad to h was excellent he answered every questions I had promptly and even after they delivered the car I called with a few things and he was always glad to help me I’d definitely return to the dealership and I’d highly recommended More
August 03, 2020
Ralley Lexus offers very competitive promotion deal. That's the main reason we chose this dealership. They answered questions fast too and the whole process was very smooth. That's the main reason we chose this dealership. They answered questions fast too and the whole process was very smooth. More
Other Employees Tagged: Lauren Hu
July 15, 2020
Love my nx200t. But the coolant fluid and the water in the battery were both very low when I picked up car. So I’m not sure if all of the 161 points were actually completed the battery were both very low when I picked up car. So I’m not sure if all of the 161 points were actually completed More
Other Employees Tagged: Leo Cruz, Denise
June 22, 2020
Cooperative employees. Employees were engaging and willing to satisfy the buyer by making a sale. Personal attention was noted throughout the process. No tension - no stress Employees were engaging and willing to satisfy the buyer by making a sale. Personal attention was noted throughout the process. No tension - no stress. An enjoyable experience. More
Other Employees Tagged: Leo Cruz, Josh Weiss
January 14, 2020
Troy, the salesman, was great. Friendly and efficient. Also the selection was tremendous. They had the exact model I wanted. I had my car all ready to go by the end of the day. Also the selection was tremendous. They had the exact model I wanted. I had my car all ready to go by the end of the day. More
December 17, 2019
Bought 4 cars on recent promotion, turned 3 in. Professional operation throughout the organization, especially Sales and Preowned teams. Minor complications were corrected easily with Strong Staff Professional operation throughout the organization, especially Sales and Preowned teams. Minor complications were corrected easily with Strong Staff and Outstanding Management. No reason to go anywhere else. More
Other Employees Tagged: Anthony Costanzo , Leo Cruz
November 02, 2019
Honest in pricing, I went to Rallye Lexus with a problem from a different Lexus Dealership. Rallye Lexus resolved the issue. Now I am happy with my new Car purchased fr I went to Rallye Lexus with a problem from a different Lexus Dealership. Rallye Lexus resolved the issue. Now I am happy with my new Car purchased from Rallye Lexus. The price they show you is what you pay. No hidden fees or extra dealership fees. I am planning to buy another car from Rallye Lexus. More
Other Employees Tagged: Michelle gonzalez
October 30, 2019
Personable and Professional Dealers, Transparent Process I was able to trade in my vehicle and purchase a low mileage cpo in a professional and efficient manner. I was greeted by the pre owned manager Leo a I was able to trade in my vehicle and purchase a low mileage cpo in a professional and efficient manner. I was greeted by the pre owned manager Leo and immediately found the car buying experience fair and transparent. I was able to work with Troy Sun and Leo in negotiating a good price for the car, work with Chris to get the best rate in financing and will continue to go to Rallye for future purchases. I have already recommended them to friends and family and will continue to do so. I came all the way from Westchester and it was well worth the trip. More
Other Employees Tagged: Leo Cruz, Chris Maliarakis