Tucker Norris

Great, prompt service. I was kept informed throughout the process. Thanks for always being available when needed. I was kept informed throughout the process. Thanks for always being available when needed. More

by sandinorris138 Verified Customer Verified Customer

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Good good good good good good good good good good good good good good good good good good good More

by HAYDEN.C.SHROUDS Verified Customer Verified Customer

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Where do I start? TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy anot TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy another car there? He|| NO. I'm in the process of documenting this experience in detail for public consumption on a website, but I'll summarize here. They wasted my time repeatedly, and they didn't do what they said they would when they said they would do it. You know when you are buying a used car, it's a used car. However, I pointed out several issues with the car within 5 minutes of seeing it. Body work problems, interior problems, mechanical problems. Not much of this was disputed, but they said they would fix it, repeatedly, and even got it in writing. I even let them give a sucker trade-in value on a near pristine Corvette thinking they would hold up their end. Sucker-me. I made multiple (5) 80 mile round trips to the dealership in a week, giving them ample opportunities to fix it, and they didn't do it. As soon as they got my check, everyone disappeared and started acting like they had no idea what the problems were that they were supposed to fix. There is no sin greater, no trespass more He||-worthy than wasting my time, and they did it repeatedly. One of the biggest issues I had was that there was a horrible vibration in the steering wheel that was clearly an alignment & balance problem. I asked repeatedly about getting this fixed, and it went nowhere. The CarFax report they gave me indicated they had serviced the vehicle and done an alignment/balance and replaced two tires. Well, after getting nowhere with them, I took it to Firestone to have the alignment and balance checked, and either they didn't do an alignment, or the guy that did it was drunk. The right front wheel caster was out 6 full degrees, and toe, caster, and steer ahead were also out on BOTH wheels. The tires couldn't be road force balanced, I had to buy 4 new ones, all told $1600. They also let the car leave the dealership with a MAJOR recall issue not addressed that they KNEW about, that could result in engine cutoff at highway speeds. So, I highly recommend nobody trust anything they say or do with vehicle service. And to any of the dealership employees reading this, DON'T BOTHER CONTACTING ME, I'm so angry, I honestly cannot guarantee safe behavior around you. I hope they enjoy whatever money they made, because they made an enemy for life, and I have a memory long as train smoke. More

by Mike De Arman Verified Customer Verified Customer

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Came in for some new tires and an alignment was out within the next hour! I always get my car serviced here and they always do a great job! within the next hour! I always get my car serviced here and they always do a great job! More

by KSOBALVARRO Verified Customer Verified Customer

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Everyone there is very friendly and professional, the process of getting the vehicle was also fast and easy. process of getting the vehicle was also fast and easy. More

by HOOPERCASEY13 Verified Customer Verified Customer

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Service was excellent in all respects- from friendliness, timeliness, knowledge, of service needs, communication and efficiency. timeliness, knowledge, of service needs, communication and efficiency. More

by GNICHOLS3673 Verified Customer Verified Customer

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All the employees always take excellent care of me whether it is sales staff, service or parts. They always make my visit special and enjoyable. whether it is sales staff, service or parts. They always make my visit special and enjoyable. More

by tommcintyre1949 Verified Customer Verified Customer

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It was great, professional personnel, little waiting time in general a good experience keep the good work in general a good experience keep the good work More

by MISABRE.0508 Verified Customer Verified Customer

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Troy in the shop did amazing work. And Jacinda was professional and helpful. We are loyal TOE And Jacinda was professional and helpful. We are loyal TOE More

by Taco Driver Verified Customer Verified Customer

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Excellent service and people-would recommend dealership to anyone - the only dealership I have used in over 15 years. to anyone - the only dealership I have used in over 15 years. More

by BROBINSONJR Verified Customer Verified Customer

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