Tunde O'Connor | Page 2

Long time customer and purchaser of cars at Hyundai St Augustine. Came in for routine oil change and to take care of a recall on my 22 Sonata 1.6T. Waited some 3 hours. Finally after no updates, approache Augustine. Came in for routine oil change and to take care of a recall on my 22 Sonata 1.6T. Waited some 3 hours. Finally after no updates, approached service desk, only to be told the part for my recall was not in stock. This was an appointment that WAS FOR ADDRESSING THE RECALL I had been notified was required. I have worked with Tundi for years, great experience usually. Believe this particular visit could have been better prepared for (recall part in stock) and certainly should not have required the hours I waited, when the part was not even in stock. More

by CRIVJR Verified Customer Verified Customer

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Everyone was very responsive. I wish that they told me that my tires were getting low on tread I wish that they told me that my tires were getting low on tread More

by mccoyinbox Verified Customer Verified Customer

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I went in the dealership for two things. A recall on my vehicle and the 20k service (oil change and tire rotation). When I entered the service bay I told the person why I was there. I had al A recall on my vehicle and the 20k service (oil change and tire rotation). When I entered the service bay I told the person why I was there. I had also put this request in writing through the scheduling online system. When I checked out I didn't thing to ask if everything was done. However when I got home I checked my paperwork and found they had not done the oil change or tire rotation even though it was on my paperwork. Now this will cause me another trip (40 miles round trip) and 2-3 hours of my time. This was really aggravating for me. I follow their rules and they still didn't do the job. I know people make mistakes but when there are multiple instances to do what's asked and it still falls through the cracks, it really irritates me!!!! That's all. More

by dandunaway50 Verified Customer Verified Customer

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Customer service was excellent. Waiting area was comfortable and clean. Friendly staff. Service completed quickly. Waiting area was comfortable and clean. Friendly staff. Service completed quickly. More

by Debbie Verified Customer Verified Customer

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The staff is very helpful and friendly. I'm a return customer because of the great staff, the clean dealership and customer service. I'm a return customer because of the great staff, the clean dealership and customer service. More

by Jmanarte Verified Customer Verified Customer

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The staff is very helpful and friendly. I'm a return customer because of the great staff, the clean dealership and customer service. I'm a return customer because of the great staff, the clean dealership and customer service. More

by Jmanarte Verified Customer Verified Customer

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Helpful, professional, friendly answers all our questions and concerns. Try to find the way to make sure all our needs are fulfilled and concerns. Try to find the way to make sure all our needs are fulfilled More

by AC0121 Verified Customer Verified Customer

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Great service. Very polite and helpful. Superb work, great accommodations, awesome communication, and overall support. Very polite and helpful. Superb work, great accommodations, awesome communication, and overall support. More

by johnramosfl Verified Customer Verified Customer

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This is annoying! !!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! !!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! This is annoying!!!!! More

by CHESTER5092 Verified Customer Verified Customer

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Tunde is the reason I came back after several 'ok' experiences. As this was a new location I tried to have some patience. experiences. As this was a new location I tried to have some patience. More

by MAGSSALIBA Verified Customer Verified Customer

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