Tux Browning

My experience was great dropping my QX55 and picking up a loaner car while my vehicle was being serviced for oil change, tire rotation, engine filter replace and paint sealant applied. Bryan Bannister was my loaner car while my vehicle was being serviced for oil change, tire rotation, engine filter replace and paint sealant applied. Bryan Bannister was my service advisor and he kept me informed of my car’s progress. He met me in the service area when I returned the loaner car and he took me in to close out my paperwork as my car was being brought around. Everything went well. Thank you Bryan! More

by CANDIS_DIXSON Verified Customer Verified Customer

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Sadly, I have to say the experience with Crest has been the worst. We have bought from Swell 2 times and Platinum 2 times over the last 6 years and their process was smooth and honest. Tux our salesperson the worst. We have bought from Swell 2 times and Platinum 2 times over the last 6 years and their process was smooth and honest. Tux our salesperson was pushy and rude at times (even making my wife uncomfortable and leaving office). I would have walked but my wife really wanted the car. We haggled over the trade in and the car purchase and we finally agreed I would pay the price they showed on line for the car (somehow the price changed once we arrived at dealership). Then we go to signing with Jeremy Hernandez and it came to extended warranty items and I told him I did not need any extended warranty items due to us trading in every 2 years. We received the contract via email 2 days later and noticed a $386 charge for WAX (yes WAX). I called him to let him know of this mistake and he said I signed the contract and had agreed on this with Tux. Tux and I NEVER had this conversation at ALL not ONCE was this brought up. Looking back and reading reviews I should have avoided Crest. We will take our next business back to Sewell or Platinum where I know they will be honest. Losing a customer over $386 is a bad way to do business. Also, I will not be a rolling billboard for Crest by taking the Crest logo off and the Crest license plate off. More

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By far the best car buying experience ever! We worked with Tux and his attention to detail, knowledge about the vehicle features in comparison to others we considered was exceptional. He was ve We worked with Tux and his attention to detail, knowledge about the vehicle features in comparison to others we considered was exceptional. He was very personable and made our experience enjoyable. We are expanding our family hence the reason for a new car, but we left the dealership with more than a car. The relationships developed during this experience with Tux and Kayla in financing seemed very genuine and we will definitely work with them in the future. Highly recommend!!! More

by pgilkey17 Verified Customer Verified Customer

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My experience during my recent vehicle purchase at Crest was excellent. Salesman Tux provided outstanding customer service and was very knowledgeable of all aspects of the deal. I was very pleased with t was excellent. Salesman Tux provided outstanding customer service and was very knowledgeable of all aspects of the deal. I was very pleased with the overall process. More

by carl.whitehead Verified Customer Verified Customer

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Had a good service and buying experience at crest Infiniti thank you so much . Appreciate it. Infiniti thank you so much . Appreciate it. More

by SHAMSUDDIN1181 Verified Customer Verified Customer

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Crest is the best dealership ever, great products, service and people, love that place!! We will always support Crest. service and people, love that place!! We will always support Crest. More

by DGOLOB21 Verified Customer Verified Customer

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My advisor Trevor Rogers is excellent! Super professional and easy to work with. He is always on top of things! Super professional and easy to work with. He is always on top of things! More

by ALYSSAGONZALES44 Verified Customer Verified Customer

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Trevor, always listens to any concerns i may have and is very prompt with his responses and is quick to answer all my questions. Thank you Trevor for being so outstanding in everything you do. very prompt with his responses and is quick to answer all my questions. Thank you Trevor for being so outstanding in everything you do. More

by MGROCH Verified Customer Verified Customer

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The entire staff was extremely helpful and knowledgeable and went out of their way to ensure a great buying experience. It is surprising to have such a great experience at a dealership. and went out of their way to ensure a great buying experience. It is surprising to have such a great experience at a dealership. More

by PFEIFERA57 Verified Customer Verified Customer

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Crest Infiniti has consistently delivered top-notch service, and I couldn’t be more satisfied. From the moment I pull in, I feel like a valued customer—not just another number. But what really sets thi service, and I couldn’t be more satisfied. From the moment I pull in, I feel like a valued customer—not just another number. But what really sets this dealership apart is Troy, my service advisor. Troy is absolutely outstanding. He takes care of my vehicle like it’s his own, always making sure everything is handled promptly, thoroughly, and with clear communication. He’s incredibly knowledgeable, honest, and genuinely cares about keeping my car running at its best. Whether it’s routine maintenance or unexpected repairs, I trust him completely. If you’re looking for a place that goes above and beyond for their customers, ask for Troy at Crest Infiniti. You’ll be in great hands! More

by mismanjr1 Verified Customer Verified Customer

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